QuantumLoopAi

QuantumLoopAi

QuantumLoopAi is a UK-based company that specializes in AI-driven communication solutions for the healthcare sector. The company focuses on developing bespoke AI Assistant solutions that utilize enterprise data for both internal and external communications. QuantumLoopAi is registered as a private limited company and was incorporated in September 2024. The flagship product of QuantumLoopAi is EMMA, an AI reception system designed for NHS GP surgeries. EMMA addresses key operational challenges by managing call handling efficiently, automating administrative tasks, and integrating seamlessly with NHS systems. The system is compliant with GDPR and NHS standards, ensuring data protection and security. QuantumLoopAi primarily serves NHS GP surgeries, targeting practice managers and administrative teams to enhance patient care and operational efficiency.

information technology & services
11-50
Founded 2023

Description

  • Architect and deploy LLM- and RAG-based systems that ingest data sources and generate accurate responses for chatbot and voice-agent interactions.
  • Design, iterate, and optimise prompts and voice-agent dialogue flows to improve relevance, latency, and clinical safety.
  • Partner with frontend and backend engineers to integrate AI and voice-agent components into an Azure-hosted microservices architecture.
  • Instrument AI and voice-agent pipelines, analyse logs and user feedback, troubleshoot edge cases, and drive continuous improvements.
  • Stay current on advances in LLMs, RAG, conversational AI frameworks, and healthcare regulations such as GDPR and DTAC.
  • Define and execute test plans with QA to validate model accuracy, voice-agent performance, and compliance with healthcare standards.
  • Mentor junior engineers and promote best practices in MLOps, prompt engineering, voice-agent design, and model governance.

Requirements

  • Hands-on experience with prompt engineering, LLMs such as GPT, LLaMA, or Mistral, RAG frameworks, and voice-agent or dialogue-system design, with shipped projects or open-source contributions.
  • Advanced proficiency in Python for ML/AI development.
  • Experience building APIs in NestJS and familiarity with Next.js/React for frontend integration.
  • Strong understanding of Azure services, including App Services, Functions, and Cognitive Services, as well as Docker and MySQL.
  • Experience designing microservices, distributed architectures, and RESTful or GraphQL APIs.
  • Excellent written and verbal communication skills for explaining complex AI concepts to technical and non-technical stakeholders.
  • Comfort working remotely and collaborating asynchronously with a UK-based team during UK business hours (9:00 AM to 6:00 PM GMT/BST).
  • Contributions to open-source LLM or RAG tooling are desirable.
  • Experience with MLOps pipelines, model monitoring, and automated evaluation frameworks is desirable.
  • Background in speech-to-text, text-to-speech, or telephony integration is desirable.

Benefits

  • Competitive package depending on experience.
  • Potential share options.
  • Professional development support, including conference attendance and CPD funding.
  • Fully remote working from India, aligned to UK business hours.
  • Collaborative, supportive team environment.
  • Flexible start date.
  • Inclusive hiring approach that welcomes candidates from all backgrounds.

Interested in this position?

Apply directly on the company website

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