VIP Account Manager with German

8 hours, 15 minutes ago
Full-time
Mid Level
Customer and Technical Support
Quadcode

Quadcode

Quadcode is an international IT company developing software for the trading and investment industry. Our clients are broker companies and financial organizations. We have 7 years of experience, and during this time 50 million clients have appreciated t...

Internet Software & Services
201-500

Description

  • Proactively contact potential and existing VIP clients through calls, written communication, and CRM tools.
  • Promote company products and services to high-value clients.
  • Use negotiation techniques to convert leads into long-term customers.
  • Develop and implement initiatives that improve client satisfaction and retention.
  • Build and maintain long-term client relationships as a trusted advisor.
  • Monitor client activity to identify growth and engagement opportunities.
  • Maintain accurate records of client interactions in the CRM system.

Requirements

  • Native or C1+ fluency in German.
  • B2-level or higher English proficiency.
  • Valid CySEC Basic Certificate; CySEC Advanced Certificate is preferred.
  • Experience working for a CySEC-regulated company.
  • Experience in the Forex/CFD industry, preferably in VIP account management or a similar client-facing role.
  • Experience working with regulated EU clients.
  • Strong communication, negotiation, and relationship-building skills.
  • High level of responsibility, professionalism, and attention to regulatory compliance.

Benefits

  • Full-time remote role with long-term collaboration under a service provider contract.
  • Competitive compensation paid in EUR directly to your bank account.
  • Performance-based bonuses.
  • Flexible working hours.
  • Autonomy to launch marketing campaigns and technical setups.
  • Tools provided for efficient remote work.
  • Corporate training.
  • Supportive working environment.

Interested in this position?

Apply directly on the company website

Apply Now

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