UX Analyst

6 hours, 23 minutes ago
Full-time
Junior
Data Science and Analytics
Pulse Labs

Pulse Labs

Pulse Labs revolutionizes UX research with authentic consumer data and cutting-edge technology, empowering decision-making with data-driven solutions for voice technology and behavioral tracking.

IT Services
11-50
Founded 2017
$3M raised

Description

  • Work closely with UX researchers to understand project requirements, timelines, analysis plans, and business goals.
  • Support the logistical operations of research programs by maintaining timelines, schedules, question banks, data repositories, and related artifacts.
  • Coordinate with operations teams to ensure collected data matches study requirements.
  • Assist with initial project plans, analyses, and final client reports while maintaining sound research methods.
  • Analyze participant videos, transcripts, surveys, and other study data to develop research findings and recommendations.
  • Create client deliverables such as scorecards, toplines, reports, and slide decks under the guidance of UX researchers.
  • Develop clear and effective data visualizations to communicate findings.
  • Collaborate across the team and company to improve internal processes.
  • Provide feedback to Design and Engineering teams to help improve the proprietary platform.

Requirements

  • 2+ years of experience as an analyst in a research setting or a detail-oriented operations environment.
  • Knowledge of the end-to-end research lifecycle, including research methods/approaches and common UX analyses.
  • Experience with data collection, analysis, and interpretation.
  • Experience working with researchers and operations personnel in a rapid-response, ambiguous environment.
  • Strong written and verbal communication skills.
  • High attention to detail with the ability to recognize patterns and anomalies in qualitative and/or quantitative data.
  • Collaborative attitude and ability to foster a positive work environment.
  • Comfort using emerging technologies and different software systems.
  • High comfort with Google Docs, Google Sheets, or similar products.
  • Bachelor’s degree in psychology, research methods, survey methodology, human-computer interaction, sociology, or a related field.
  • Previous consulting experience conducting research for commercial clients is preferred.
  • Experience working with early-to-mid stage startups and/or FAANG or other top tech companies is preferred.
  • Graduate degree is preferred.

Interested in this position?

Apply directly on the company website

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