Solutions Engineer, Public Sector

2 weeks, 1 day ago
Full-time
Senior
Software Development
Puck

Puck

Puck helps great teams find great teammates through employer branding, conversations, and authentic candidate engagement, using personalized automation to enhance the candidate experience and improve hiring metrics.

Internet Software & Services
1-10
Founded 2020

Description

  • Build custom customer solutions that integrate with the Domino platform and improve the customer experience.
  • Ensure delivered solutions are well documented, tested, and reusable by the broader professional services team.
  • Collaborate with internal teams to surface customer feedback on feature prioritization, bug prioritization, and platform improvements.
  • Create reproducible artifacts for recurring client needs to improve delivery efficiency and consistency.
  • Test solution artifacts across multiple scenarios and maintain thorough documentation.
  • Regularly collect customer feedback on the quality, effectiveness, and relevance of delivered solutions.
  • Use customer feedback to identify improvement areas and better align solutions with client needs and expectations.
  • Work closely with customers to design and implement solutions aligned with their business goals.
  • Scope technical solutions and support implementation, enhancement, integration, and customization of Domino deployments.

Requirements

  • 5-10+ years of professional experience in a customer-facing technical role, preferably in pre-sales, professional services, consulting, or customer success.
  • Strong customer-facing communication skills.
  • Ability to run structured discovery conversations and clarify ambiguous requirements.
  • Technical depth to scope solutions and produce production-ready code, preferably in Python.
  • Ability to script and prototype quickly as needed.
  • Comfort with rapid technical experimentation and "vibe coding" workflows.
  • Experience running or supporting benchmarks for ML inference deployments.
  • Experience with Kubernetes, Linux, and cloud systems.
  • Preferred experience working with the Domino platform or similar AI/MLOps environments.

Benefits

  • Competitive annual US base salary of $200,000 to $240,000.
  • Additional equity may be included.
  • Company bonus or sales commissions/bonuses may be included.
  • 401(k) plan.
  • Medical, dental, and vision benefits.
  • Wellness stipends.
  • Remote work arrangement (#LI-Remote).

Interested in this position?

Apply directly on the company website

Apply Now

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