UX Researcher, Qualitative

3 hours, 44 minutes ago
Full-time
Junior
Design and User Experience
Puck

Puck

Puck helps great teams find great teammates through employer branding, conversations, and authentic candidate engagement, using personalized automation to enhance the candidate experience and improve hiring metrics.

Internet Software & Services
1-10
Founded 2020

Description

  • Establish and manage a repeatable qualitative research cadence, including intake, prioritization, study design, fieldwork, synthesis, and readouts.
  • Build and improve participant recruitment and outreach channels in partnership with clinic and operations teams.
  • Create and maintain reusable qualitative research tools, including discussion guides, consent materials, recruitment processes, and a research repository.
  • Conduct generative research into patient goals, decisions, concerns, and mental models across the full Prenuvo journey.
  • Design and moderate interviews, contextual research, and other discovery methods for sensitive healthcare decisions.
  • Synthesize findings into personas, journey maps, decision maps, opportunity areas, and prioritized insights.
  • Partner with Design, Product, quantitative research, clinics, and other stakeholders to connect insights to roadmaps and hypotheses.
  • Apply sound judgment regarding privacy, consent, emotional load, HIPAA, IRB requirements, participant bias, and long-term trust.
  • Communicate findings clearly and document qualitative learning so insights can be reused across teams.
  • Develop practical guidelines for responsible AI use in research activities such as note-taking, synthesis, and recruitment support.

Requirements

  • 2+ years of hands-on qualitative or UX research experience in a product, service, or applied research setting.
  • End-to-end experience owning generative studies, including planning, recruitment, moderation, synthesis, and storytelling.
  • Experience building or testing participant recruitment and outreach channels.
  • Demonstrated experience improving team research practices, such as cadence, guides, recruitment, or repositories.
  • Experience conducting patient, caregiver, or clinician research in HIPAA-aware settings (preferred).
  • Practical familiarity with IRB or similar review processes for research involving regulated environments (preferred).
  • Experience researching how people understand health goals or clinical results (preferred).
  • Must be legally authorized to work in the United States without current or future employer visa sponsorship.
  • Preference for candidates located near an existing Prenuvo clinic.
  • Successful candidates must complete a compliant background check.

Benefits

  • Base salary of $110,000–$125,000 USD, depending on experience and location.
  • Comprehensive health, dental, vision, and mental health coverage.
  • Free whole-body scans for every team member.
  • Flexible vacation policy with encouragement to take time off.
  • 401(k) retirement savings plan with pre-tax contributions; no current company match.
  • Growth opportunities and flexible career development paths.
  • Weekly team gatherings for connection and socializing.

Interested in this position?

Apply directly on the company website

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