Trade Line Manager, Mold

3 hours, 27 minutes ago
Full-time
Mid Level
Operations
Protect Environmental

Protect Environmental

Protect Environmental specializes in environmental consulting and construction, providing comprehensive radon and chemical vapor intrusion testing, mitigation, and management services to ensure safe and healthy indoor air quality for homes and communit...

Professional Services
51-250
Founded 2005

Description

  • Serve as the subject matter expert for mold inspection, remediation, and sanitation practices.
  • Travel to offices and job sites to train, coach, and support technicians and managers.
  • Conduct ride-alongs and site visits to observe techniques and promote consistent quality.
  • Develop and maintain training materials, job aids, and standard operating procedures.
  • Partner with local leadership to identify performance gaps and implement improvement plans.
  • Monitor revenue, close rates, customer satisfaction, callbacks, and other service-line metrics.
  • Recommend corrective actions and support teams in meeting performance goals.
  • Support onboarding and training for new mold trade-line hires.
  • Partner with marketing and sales leadership on mold campaigns and promotions.
  • Document training activities, site visits, observations, and findings.

Requirements

  • 3+ years of experience in mold inspection, remediation, or related environmental services.
  • High school diploma or GED required; bachelor’s degree or relevant certifications preferred.
  • IICRC Mold Remediation Specialist certification or applicable state mold remediation license.
  • Experience training, coaching, or developing field-service or trade teams.
  • Strong verbal, written, presentation, organizational, problem-solving, and decision-making skills.
  • Ability to manage priorities independently across a multi-market territory.
  • Proficiency with Microsoft Office Suite and ability to learn systems such as ServiceTitan.
  • Valid driver’s license, clean driving history, and ability to pass a background check.
  • Ability to walk, climb ladders, access attics, crawlspaces, and basements, and occasionally lift up to 50 pounds.
  • Willingness and ability to travel approximately 50–75%, including frequent overnight travel.

Benefits

  • Health, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Life insurance.
  • 401(k) plan with company match.
  • Paid time off.
  • Company-paid holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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