ServiceNow Developer/Application Programmer

1 month, 2 weeks ago
Contract
Senior
Software Development
ProSync

ProSync

ProSync, a defense contracting company, provides mission-critical technology services and solutions, specializing in software engineering and cyber security for defense organizations globally.

Internet Software & Services
51-250
Founded 2000

Description

  • Serve as the primary technical resource for sustaining and supporting ServiceNow applications and modules in production.
  • Troubleshoot and resolve incidents, defects, and user-reported issues through root-cause analysis and corrective actions.
  • Support ServiceNow upgrades, patching, and configuration changes to maintain stability, performance, and compliance.
  • Configure, enhance, and maintain workflows, forms, business rules, and other platform components.
  • Develop and implement scoped ServiceNow enhancements that meet business and operational requirements.
  • Collaborate with analysts and stakeholders to gather requirements, identify process gaps, and define implementation plans.
  • Translate business requests into technical workflows, specifications, and automation solutions.
  • Support administration and maintenance of Microsoft 365 environments across development, test, and production.
  • Maintain and enhance solutions built with Power Apps, Power Automate, Power BI, and SharePoint Online.
  • Provide technical guidance, documentation, and knowledge transfer to IT and cybersecurity staff.

Requirements

  • Hands-on experience supporting and maintaining ServiceNow in a production environment.
  • Proficiency with Power Apps, Power Automate, Power BI, ServiceNow, and Archer.
  • Strong troubleshooting, problem-solving, and ServiceNow scripting/configuration skills.
  • Knowledge of Microsoft 365 administration and low-code platforms.
  • Ability to translate business needs into technical workflows and solutions.
  • Strong communication and documentation skills.
  • Experience with Section 508 compliance.
  • Proven experience with cybersecurity technologies.
  • Experience with ServiceNow upgrades and platform maintenance (desired).
  • Familiarity with ServiceNow GRC, Archer, or similar risk/compliance tools (desired).
  • Experience in regulated or compliance-driven environments (desired).
  • Background in hybrid developer/business analyst roles (desired).
  • Cybersecurity certifications such as CISSP or CISM (desired).
  • Bachelor’s degree in computer science or a related field, or equivalent experience.
  • ServiceNow certification.

Benefits

  • Quarterly bonus opportunities.
  • Highly competitive compensation rates.
  • Comprehensive health benefits package.
  • 401(k) retirement plan.
  • Employee assistance program with mental health support.
  • Company-sponsored continuing education program.
  • Generous paid time off.
  • 11 paid holidays per year.
  • Flexible work options aligned with your schedule and lifestyle.

Interested in this position?

Apply directly on the company website

Apply Now

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