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System & Network Engineer (Level-I) (Remote)

1 day, 6 hours ago
Philippines
Full-time
Junior
Systems Engineer
DevOps and Infrastructure
Active Directory Azure Cisco DHCP DNS Fortinet Juniper Palo Alto TCP/IP Windows Server
Apply Now
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services
View All Jobs 31

Description

  • Administer and maintain client network infrastructure, including routers, switches, firewalls, and wireless technologies.
  • Manage server environments on Windows Server and virtualization platforms across on-premises and cloud systems.
  • Support Microsoft 365, Active Directory, and Azure environments, including user, group, and policy administration.
  • Implement and maintain firewall and VPN solutions to secure remote access and protect client data.
  • Monitor, configure, and manage security controls such as intrusion detection/prevention, anti-virus, vulnerability scans, and patching.
  • Support disaster recovery and business continuity planning with client teams.
  • Provide Level 1 and Level 2 technical support for system, network, and application issues.
  • Use remote management tools to diagnose, troubleshoot, and resolve issues efficiently across multiple client environments.
  • Maintain accurate documentation of configurations, troubleshooting steps, and resolutions in the ticketing system.
  • Proactively monitor system and network performance and report on uptime, incidents, and security issues.

Requirements

  • 3+ years of experience as a System and Network Administrator handling network and data center technologies.
  • 2+ years of experience in a helpdesk or technical support role using ticketing systems.
  • Hands-on expertise with Microsoft 365, Active Directory, and Azure administration.
  • In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet.
  • Strong proficiency with VMware and other virtualization platforms, including virtual machine setup, maintenance, and performance tuning.
  • Experience managing Windows desktop and server environments from 2008 to 2022.
  • Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, and ServiceNow.
  • Solid understanding of TCP/IP, DNS, DHCP, and VPN configurations.
  • Strong problem-solving skills and the ability to manage multiple client systems in a fast-paced environment.
  • Preferred: Experience with monitoring tools and network management platforms.
  • Preferred: Familiarity with Hyper-V.
  • Preferred: Experience with disaster recovery planning and implementation.
  • Preferred: Certifications such as MCSA, CCNA, or VCP.

Benefits

  • Work-from-home setup with flexibility and better work-life balance.
  • Collaboration with diverse teams and global exposure.
  • HMO coverage for health insurance support.
  • Government-mandated benefits including SSS, PhilHealth, and Pag-IBIG contributions.
  • Career growth opportunities with exposure to international standards, tools, and best practices.

Interested in this position?

Apply directly on the company website

Apply Now

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