Customer Lifecycle Marketer (AI-Native) (India - Remote)

1 month, 2 weeks ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
PriceLabs

PriceLabs

PriceLabs offers a dynamic pricing platform and revenue management solution designed to optimize rental income for vacation rental owners, property managers, and hotels by utilizing predictive analytics and machine learning to determine the best pricin...

Internet Software & Services
51-250
Founded 2014

Description

  • Supervise and optimize the outbound AI agent by monitoring outputs, refining prompts, and improving its logic.
  • Set strategy and guardrails for targeted cold email campaigns.
  • Manage and segment lead lists to support relevant prospect targeting.
  • Analyze agent performance and recommend improvements to response rates and conversation quality.
  • Design and train AI agents that autonomously nurture subscribers throughout the customer journey.
  • Segment subscriber cohorts and determine appropriate AI-driven or static nurturing approaches.
  • Use BigQuery, Hightouch, and Customer.io to provide clean contextual data for personalization.
  • Develop retention and win-back strategies using AI-based at-risk customer detection.
  • Track campaign metrics including open rates, click-through rates, and conversions.
  • Ensure AI-generated communications meet email regulations, quality standards, and brand guidelines.

Requirements

  • 3–5 years of experience in customer lifecycle marketing.
  • Hands-on experience with AI tools, LLMs, agents, or automation platforms.
  • Understanding of prompt engineering and methods for improving AI outputs.
  • Strong Excel, SQL, and analytical skills.
  • Proficiency with email platforms such as SmartLead and Customer.io.
  • Experience with data tools such as Hightouch and Google BigQuery.
  • Excellent copywriting skills and the ability to evaluate and guide AI-generated content.
  • Strong problem-solving and critical-thinking skills for debugging agent behavior.
  • Must reside in India.

Benefits

  • Remote-first organization with work-from-home as the norm.
  • Opportunity to work with a global team spanning 18 countries.
  • Work on an industry-leading product serving more than 70,000 customers worldwide.
  • Equal opportunity workplace committed to inclusive employment practices.

Interested in this position?

Apply directly on the company website

Apply Now

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