Technical Program Manager

3 hours, 30 minutes ago
Full-time
Senior
Project and Program Management
PointClickCare

PointClickCare

PointClickCare provides a leading cloud-based healthcare software platform that enables long-term and post-acute care providers to effectively manage the complete lifecycle of resident care while enhancing operational efficiency and improving resident ...

Health Care Providers & Services
1001-5000
Founded 2000
$232M raised

Description

  • Translate product strategy and OKRs into coordinated execution plans with Product and Engineering Leads.
  • Lead multi-team initiatives across product, platform, and infrastructure, managing alignment and dependencies.
  • Connect business intent to execution and use delivery and outcome metrics to improve flow and decision-making.
  • Use AI-driven analytics to identify risks, bottlenecks, and recommendations that improve delivery velocity and predictability.
  • Coach teams on effective operating rhythms, autonomy, and data-driven delivery practices.
  • Facilitate trade-off discussions and alignment among senior product, design, and engineering leaders.
  • Evolve shared tools, processes, and frameworks for executing complex programs at scale.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience leading complex software programs in TPM, EPM, or similar roles.
  • 3+ years of experience driving multi-team initiatives across product, platform, or infrastructure teams.
  • Experience translating strategy and OKRs into execution plans and managing dependencies, risks, and delivery health.
  • Proficiency with Jira, Confluence, Aha!, or equivalent program delivery tools.
  • Technical fluency with software architectures, APIs, and integration patterns, including participation in technical design discussions.
  • Experience using metrics to improve delivery predictability, flow, and outcomes.
  • Track record of delivering complex SaaS or large-scale programs across product, platform, and data domains.
  • Ability to influence without authority, build consensus, manage conflict, and communicate with technical teams and senior leaders.
  • Understanding of applied AI concepts, AI tools for analysis and documentation, and responsible AI practices.

Benefits

  • US base salary of $153,900–$171,000, plus bonus and benefits.
  • Benefits eligibility starting on Day 1.
  • 401(k) retirement plan matching.
  • Flexible paid time off.
  • Lifestyle and wellness spending account.
  • Parental, caregiver, fertility, and adoption support.
  • Continuous development support, learning programs, and resources.
  • Employee assistance and recognition programs.

Interested in this position?

Apply directly on the company website

Apply Now

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