Sr. Product Manager - Senior Living

1 week, 2 days ago
Full-time
Senior
Product Management
PointClickCare

PointClickCare

PointClickCare provides a leading cloud-based healthcare software platform that enables long-term and post-acute care providers to effectively manage the complete lifecycle of resident care while enhancing operational efficiency and improving resident ...

Health Care Providers & Services
1K-5K
Founded 2000
$232M raised

Description

  • Own product strategy, roadmap, and execution for a portion of the Senior Living product portfolio.
  • Serve as the voice of the customer for an engineering and UX scrum team.
  • Maintain a prioritized backlog and write user stories, acceptance criteria, and related delivery artifacts.
  • Collaborate with design, engineering, customer success, and clinical stakeholders to improve the product.
  • Identify risks early and coordinate the right cross-functional partners to resolve them.
  • Manage products through the full development lifecycle from discovery and strategy through delivery and iteration.
  • Use qualitative and quantitative research to understand customer and user needs and pain points.
  • Prioritize product investments and trade-offs using data-driven analysis and ROI-based business cases.
  • Partner with commercialization, sales, marketing, professional services, and customer success to support launches and releases.
  • Represent the product at industry events and customer/partner-facing engagements while understanding the competitive landscape.

Requirements

  • Bachelor’s degree in business, computer science, or computer engineering.
  • 5+ years of software product management experience.
  • Experience working in healthcare technology is a plus.
  • Experience working with cloud environments, specifically Azure-hosted environments.
  • Experience managing SaaS products.
  • Solid understanding of Agile practices.
  • Strong written and oral communication skills with internal and external stakeholders.
  • Proven track record of managing products and driving innovation.
  • Curiosity and drive for building great products.
  • Willingness to travel to the Mississauga and/or Salt Lake City office for onboarding, team events, and semi-annual/annual meetings for remote roles.

Benefits

  • Base salary range of CAD $133,200 - $148,000 plus bonus and benefits.
  • Benefits starting from day one.
  • Retirement plan matching (RRSP & 401K).
  • Flexible paid time off.
  • Lifestyle/wellness spending account.
  • Parental and caregiver leaves.
  • Fertility and adoption support.
  • Continuous development support program, learning programs, and resources.
  • Employee assistance program.
  • Employee recognition program.

Interested in this position?

Apply directly on the company website

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