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Account Manager (Fully Remote)

3 weeks, 5 days ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Plexus

Plexus

Plexus transforms legal value with advanced technology, empowering legal teams to focus on strategic work and boost productivity for leading organizations worldwide.

Specialized Consumer Services
51-250
Founded 2010
$5M raised
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Description

  • Own renewal and expansion performance across a defined portfolio of US and European enterprise accounts.
  • Drive module expansion through a structured discovery-to-demo sales process.
  • Build multi-threaded relationships within key accounts, including economic buyers, day-to-day contacts, and executive sponsors.
  • Identify at-risk accounts early and take action to protect revenue.
  • Lead commercial reviews that connect platform value to customer outcomes.
  • Deliver competitive and market intelligence back to the Commercial team.
  • Navigate complex, multi-stakeholder account relationships and commercial negotiations.
  • Operate remotely with a high degree of autonomy and self-direction.

Requirements

  • Proven commercial track record with ownership of renewals, expansion motions, and negotiations.
  • Commercial accountability and a strong sense of ownership for portfolio performance.
  • Executive presence and comfort engaging at GC and C-suite level.
  • Ability to work remotely and autonomously without close supervision.
  • SaaS or professional services background in Account Management or a commercial role (preferred).
  • Structured sales methodology training such as Challenger, MEDDIC, or equivalent (preferred).
  • Experience working with senior legal, procurement, or digital stakeholders in complex enterprise accounts (preferred).
  • Genuine curiosity about AI and existing use of AI to create leverage (preferred).

Benefits

  • Fully remote work arrangement.
  • Opportunity to manage a portfolio of complex enterprise accounts rather than transactional renewals.
  • Core focus on module expansion and consultative selling.
  • AI tooling and automation to reduce administrative work and increase revenue-focused time.
  • Clear path to commercial leadership for high performers.
  • Culture that rewards ownership and straight communication.

Interested in this position?

Apply directly on the company website

Apply Now

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