Senior CRE Constultant - Sage Intacct

1 month, 3 weeks ago
Full-time
Senior
Customer and Technical Support
Pine Services Group

Pine Services Group

Pine Services Group supports top software partners and ISVs internationally by preserving their legacy and accelerating sustainable growth.

Internet Software & Services

Description

  • Lead and manage Sage Intacct Construction implementations and module add-ons with minimal oversight.
  • Provide timely client support by resolving or escalating support cases within 24 hours.
  • Maintain at least 70% billable utilization while managing time and client expectations effectively.
  • Advise clients on new Sage Intacct functionality and help them plan for future needs.
  • Document activities thoroughly and accurately on timecards to prevent billing disputes.
  • Mentor and guide junior consultants through leveling chats, group discussions, and project support.
  • Collaborate with Project Managers and other consultants to maintain accurate project plans and complete tasks on time.
  • Identify out-of-scope work, support change order creation, and escalate issues as needed.
  • Maintain advanced certification in key Sage Intacct modules, including Construction and SCM.

Requirements

  • 5+ years of hands-on Sage Intacct experience, including project implementation and support.
  • Advanced certification in CRE and SCM.
  • Proven ability to manage multiple client engagements independently.
  • Exceptional written and verbal communication skills.
  • Experience mentoring or leading teams in a consulting environment.
  • Accounting experience in the construction field.
  • Experience in mid-sized to enterprise-level consulting firms (preferred).
  • Project management certification or equivalent experience (preferred).
  • Prior experience with publisher escalation processes (preferred).

Benefits

  • Fully remote, flexible work environment.
  • Competitive compensation with performance incentives.
  • Ongoing certification support.
  • Professional development opportunities.
  • Collaborative, values-driven team culture.
  • Support from the strategic resources of Pine Services Group.

Interested in this position?

Apply directly on the company website

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