Contract & Billing Operations Manager

11 hours, 14 minutes ago
Full-time
Senior
Operations
PeopleGrove

PeopleGrove

PeopleGrove provides a comprehensive Career Access Platform that facilitates mentorship, networking, and job connections for prospective students, enrolled students, and alumni in higher education, ensuring equitable access to career opportunities for ...

Diversified Consumer Services
51-250
Founded 2015

Description

  • Lead contract negotiations with higher education partners for new sales agreements, renewals, and RFP responses.
  • Manage the full contract lifecycle, including drafting, redlining, negotiation, internal approval, execution, and renewal tracking.
  • Respond to redlines quickly while balancing legal and business risk against deal velocity.
  • Make pragmatic contract-term decisions within established risk tolerances and escalate only when necessary.
  • Serve as the primary liaison for partner institutions’ procurement and legal review processes.
  • Build and maintain tracking for key contract data, including renewal dates, terms, obligations, and risk flags.
  • Partner with the Controller and Finance team to align contract terms with billing, revenue recognition, and budgeting needs.
  • Support billing plan setup and collections efforts as needed.
  • Maintain and improve contract templates, playbooks, and negotiation workflows.
  • Identify bottlenecks in the contract-to-cash workflow and recommend process improvements.

Requirements

  • Proven experience negotiating and managing contracts end to end, ideally in a B2B, SaaS, or higher education context.
  • Experience working with institutional procurement and/or legal review processes; higher education experience is strongly preferred.
  • Strong project management and organizational skills with the ability to track and report on contract data across a portfolio.
  • Comfort making pragmatic business judgment calls on contract terms rather than defaulting to escalation.
  • Exposure to billing, invoicing, or collections processes, or a strong interest in developing this skill set.
  • Experience with Salesforce or a similar CRM for contract tracking and reporting.
  • Excellent written and verbal communication skills for negotiating with both legal and non-legal stakeholders.
  • A collaborative, low-ego approach focused on reducing friction.
  • Ability to manage a high volume of concurrent negotiations without losing track of details.

Benefits

  • Competitive salary plus annual bonus.
  • Flexible PTO and hybrid/remote work options.
  • Full medical, dental, and vision coverage.
  • 401(k) with generous company match plus financial planning resources.
  • Company-paid life and disability insurance.
  • Collaborative, purpose-driven culture.

Interested in this position?

Apply directly on the company website

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