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Licensed Insurance Virtual Assistant (P&C)

2 days, 14 hours ago
Belize, Panama, Peru, Dominican Republic
Full-time
Junior
Virtual Assistant
Customer and Technical Support
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 633

Description

  • Assist clients with policy updates, endorsements, renewals, cancellations, and other servicing requests.
  • Respond to policyholder inquiries professionally and accurately.
  • Prepare and present insurance quotes for new and existing customers.
  • Support agency sales efforts by following up with prospects and helping identify appropriate insurance solutions.
  • Handle inbound and outbound calls with policyholders, prospects, and insurance carriers.
  • Coordinate with carrier representatives on underwriting requirements, policy changes, and coverage questions.
  • Maintain accurate records and documentation in the agency management system.
  • Process policy documentation and client requests in a timely manner.
  • Collaborate with internal agency teams to provide seamless customer support.
  • Ensure servicing and administrative activities comply with agency procedures and insurance regulations.

Requirements

  • Active U.S. resident Property & Casualty (P&C) insurance license in any U.S. state.
  • Non-resident licenses are acceptable only if an active resident P&C license is also held.
  • Minimum 1 year of Property & Casualty insurance experience, either agency-side or carrier-side.
  • Experience with Personal Lines, Commercial Lines, or both.
  • Comfortable handling inbound and outbound calls with policyholders, prospects, and insurance carriers.
  • Excellent verbal and written English communication skills.
  • Must be located outside of the United States.
  • Reliable high-speed internet connection and dedicated home office equipment.
  • Strong organizational skills and attention to detail.
  • Ability to work during U.S. business hours.
  • Experience with both Personal Lines and Commercial Lines insurance is preferred.
  • Familiarity with major U.S. insurance carriers is preferred.
  • Experience with personal or commercial lines coding is preferred.
  • Experience using agency management systems such as Applied Epic, AMS360, or HawkSoft is preferred.
  • Previous experience working remotely for a U.S.-based insurance agency is preferred.
  • Experience supporting multiple insurance producers or agency teams is preferred.

Benefits

  • Full-time, remote position.
  • Work during U.S. business hours.
  • Client assistance with obtaining additional state licenses if required.

Interested in this position?

Apply directly on the company website

Apply Now

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