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Technical Account Director, Automotive

2 months, 4 weeks ago
Anywhere
Full-time
Senior
Technical Account Manager
Customer and Technical Support
Apply Now
Parallel Domain

Parallel Domain

Parallel Domain is a synthetic data platform that helps machines see the world through 3D simulation and generative AI. Their API offers flexibility in data capture, enabling the development, training, and testing of autonomous systems efficiently and ...

Aerospace & Defense
51-250
Founded 2017
$44M raised
View All Jobs 7

Description

  • Own the account end to end, including relationship management, technical guidance, commercial strategy, escalations, expansion, and renewal.
  • Serve as the single point of contact for all inbound and outbound customer communication.
  • Set and enforce internal response-time SLAs and coordinate cross-functional follow-up.
  • Advise the customer on integration approach, simulation usage, and replica adoption.
  • Identify technical and commercial risks early and recommend better paths to production.
  • Program manage 5 to 8 concurrent workstreams across Parallel Domain and customer teams.
  • Build and maintain a detailed org map across the customer’s corporate family, including decision makers, champions, blockers, and budget holders.
  • Run customer cadence meetings, including weekly tactical syncs, monthly steering meetings, and quarterly executive business reviews.
  • Drive multi-year account planning, expansion into new teams and use cases, and pricing discussions.
  • Coordinate internal resources across FDEs, engineering, product, finance, and legal so the customer receives a unified response.

Requirements

  • BS or MS in computer science, electrical engineering, mechanical engineering, robotics, or a related field.
  • 8+ years of experience, with substantial ownership of complex enterprise technical accounts.
  • Engineering background with a career path that moved from engineer into customer-facing technical roles.
  • Technical fluency in simulation, perception, sensor systems, ADAS tooling, ML infrastructure, or autonomous systems.
  • Ability to discuss sim-to-real gap, lidar modeling, camera ISP pipelines, or HD map ontology with confidence.
  • Track record of managing multi-million-dollar enterprise relationships.
  • Experience owning expansion, pricing, and strategic planning, not just renewals.
  • Strong understanding of how large, matrixed organizations make decisions, including org structure, procurement cycles, and stakeholder dynamics.
  • Program management instincts for tracking multiple concurrent workstreams and surfacing blockers early.
  • Strong commercial judgment in contract structure, pricing, and expansion conversations.
  • Fully remote role with willingness to travel internationally, including Japan.
  • Strong signal: 3 to 5 years as an IC engineer at an OEM, Tier 1, or AV company before moving into customer-facing roles.
  • Preferred: Experience as a Technical Program Manager, Technical Account Director, or Customer Engineering Lead at a simulation, developer tools, or autonomous systems company.
  • Preferred: Experience managing OEM relationships in automotive or trucking, especially with international stakeholders.
  • Preferred: Familiarity with closed-loop simulation, scenario-based testing, or sensor-in-the-loop workflows.

Benefits

  • Fully remote work arrangement.
  • Opportunity to work on high-impact autonomy and physical AI programs.
  • International travel, including Japan, as part of the role.
  • Exposure to a Series B company backed by Foundry Group, Costanoa Ventures, Toyota Ventures, and others.
  • Work with a team that includes engineers from Waymo, Cruise, Apple, NVIDIA, and Google.

Interested in this position?

Apply directly on the company website

Apply Now

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