Panopto

Panopto is a leading video platform offering secure multimedia knowledge capture solutions for businesses and universities worldwide.

Media

Consumer Discretionary

51-250 (150)

Founded 2007

$8M raised

8 open positions

Links

View All Jobs

Account Manager, Americas

6 months, 1 week ago

United States

Full-time

Senior

Account Manager

Customer and Technical Support

Salesforce

Apply Now

Panopto

Panopto is a leading video platform offering secure multimedia knowledge capture solutions for businesses and universities worldwide.

Media

51-250

Founded 2007

$8M raised

View All Jobs 8

Description

Manage the full software renewal lifecycle for assigned accounts.
Proactively engage clients to review usage, address concerns, and present upgrade options.
Negotiate renewal terms, pricing, and contractual agreements with legal and finance partners.
Identify and close upsell and cross-sell opportunities for licenses, modules, and services.
Conduct product demonstrations and presentations to highlight solution value.
Develop account plans and strategies to achieve renewal and expansion goals.
Monitor account health, revenue performance, and customer satisfaction metrics.
Provide accurate forecasts and pipeline updates using CRM and reporting tools.
Research market trends, competitive dynamics, and new business opportunities in assigned sectors.
Build and maintain strong relationships with key decision-makers and stakeholders.
Serve as the primary point of contact for assigned accounts and resolve customer inquiries.
Collaborate with sales, marketing, support, and implementation teams to improve outcomes and retention.

Requirements

5 years of experience in sales or account management, ideally in SaaS.
Proven track record of exceeding quotas through relationship-based selling.
Ability to explain complex software solutions in a clear, compelling way.
Proficiency with CRM tools and sales productivity software.
Self-motivated and able to independently manage a territory and own results.
Comfort with traveling up to 25% for partner meetings and industry events.
Bachelor’s degree in business or a related field.
Experience in higher education, K-12, enterprise, or corporate markets is preferred.
Strong collaboration skills for working across legal, finance, marketing, support, and implementation teams.

Benefits

Base salary of $65,000 to $75,000 per year.
On-target earnings of $108,000 to $125,000 with commission eligibility.
Health insurance coverage.
Flexible spending accounts.
Retirement savings plans.
Life and disability insurance programs.
Paid and unpaid time away from work.
Remote-first work with eligibility to work remotely in the U.S.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager I

Cision 5K-10K Professional Services

Cision is hiring an account management and expansion sales professional to grow recurring revenue and retention across a high-volume portfolio of lower-complexity customer accounts.

United States Full-time Mid Level Account Manager

$74k+

CRM

1 hour, 34 minutes ago

Apply

1 hour, 34 minutes ago

PadSplit is hiring a fully remote Host Account Manager to own relationships with a portfolio of affordable-housing hosts, driving activation, performance, satisfaction, and long-term retention through proactive account management.

United States Full-time Mid Level Account Manager

$60k-$65k

2 hours, 4 minutes ago

Apply

2 hours, 4 minutes ago

Sr. Account Manager - Enterprise

H1 251-1K Professional Services

H1 is seeking an Account Manager to grow strategic Pharma and Biotech client accounts by demonstrating platform value, expanding partnerships, and supporting improved healthcare outcomes.