Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

11 hours, 46 minutes ago
Full-time
Junior
Operations
Pair Team

Pair Team

Pair Team connects underserved communities to high quality care through tech-enabled care teams, addressing social barriers and improving wellbeing with a community-led, virtual care model.

Diversified Consumer Services
11-50
Founded 2019
$19M raised

Description

  • Process, track, and coordinate patient referrals to support timely appointments.
  • Schedule primary care, dental, vision, specialist, and transportation services.
  • Verify insurance eligibility and confirm in-network primary care providers.
  • Coordinate Release of Information and Authorized Representative requests.
  • Document communications and referral activities accurately in internal systems.
  • Collaborate with case managers, providers, health plans, and care teams to support continuity of care.
  • Improve referral workflows and scheduling efficiency.

Requirements

  • Fluency in written and verbal English and Spanish.
  • At least 1 year of experience in healthcare operations, referral coordination, or appointment scheduling.
  • Previous experience as a Referral Coordinator, Scheduling Coordinator, or healthcare administrator preferred.
  • Experience managing high-volume scheduling and referral workflows with accuracy.
  • Strong organizational skills and ability to manage multiple systems, calendars, and priorities.
  • Experience using insurance portals to verify eligibility and provider network information.
  • Professional and empathetic written and verbal communication skills.
  • Proficiency with Google Suite, Slack, and data tools such as Looker or comparable platforms.
  • Reliable, HIPAA-compliant home workspace with stable internet.
  • Commitment to improving healthcare access for underserved communities; candidates must be U.S.-based and work Pacific Time hours.

Benefits

  • $22–$23 per hour, depending on experience.
  • Comprehensive health, vision, and dental insurance.
  • 401(k) plan.
  • Flexible vacation policy.
  • Company-provided laptop, monitor, and other equipment.
  • $100 monthly work-from-home expense stipend.
  • Mileage and gas reimbursement for applicable onsite days.
  • Career progression and personal growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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