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Sales Support & Business Development Specialist (Certification)

3 weeks, 2 days ago
Philippines
Full-time
Junior
Business Development
Customer and Technical Support
CRM E-commerce HubSpot Trello Zoho CRM
Apply Now
Outsourced Staff

Outsourced Staff

Outsourced Staff provides high-performing dedicated teams of tech, digital, and customer support specialists in the Philippines, helping businesses reduce costs and increase productivity.

Professional Services
11-50
View All Jobs 17

Description

  • Monitor the shared inquiries inbox daily and respond promptly to inbound leads.
  • Qualify prospects, book certification course seats, and process orders.
  • Send quotes and follow up on outstanding and aged quote opportunities.
  • Manage long-cycle approval follow-up, including defence-related approvals that may take months.
  • Keep the Trello board accurate, especially the bookings tab and pipeline status.
  • Drive seat fills for the annual Perth course.
  • Take on documented tasks currently handled by the Newcastle-based contractor.
  • Handle overflow inquiries from the e-commerce store.
  • Support database cleanup, lead re-engagement, and later-stage LinkedIn prospecting during quieter periods.
  • Provide secondary marketing support, including catalogues, social media, and blog content as capacity allows.

Requirements

  • Minimum 2–3 years of experience in sales support, inside sales, or a coordination role.
  • Strong inside sales, sales support, or customer service experience.
  • Experience processing quotes and orders with high accuracy, ideally in the AUD 2,000–20,000 range.
  • Experience using CRM or task-board tools such as Trello, HubSpot, or Zoho.
  • Confident, professional phone manner for inbound and outbound calls.
  • Experience managing long sales or approval cycles; corporate, government, or defence procurement is a plus.
  • Excellent written and spoken English communication skills.
  • Strong attention to detail, accuracy, organisation, and time management skills.
  • Ability to manage multiple priorities across sales, admin, and occasional marketing tasks.
  • Experience with e-commerce order support or basic marketing/social media coordination is a nice to have.

Benefits

  • Support from Outsourced Staff’s Client & Staff Success Manager.
  • Work closely with the Director of the Australian group.
  • Opportunity to support a growing business across certification, industrial, and e-commerce operations.
  • Training provided for LinkedIn outbound prospecting.
  • Involvement in a varied role with sales, admin, and marketing exposure.

Interested in this position?

Apply directly on the company website

Apply Now

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