Senior Technical Program Manager, Business Systems

4 days, 20 hours ago
Full-time
Senior
Project and Program Management
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Own TPM strategy for the Finance systems portfolio across ERP, procurement, expense, and financial operations tooling.
  • Lead end-to-end program management for large-scale Finance system initiatives, including milestones, risks, dependencies, and stakeholder communication.
  • Develop and execute project plans across multiple teams and systems, proactively identifying and resolving blockers.
  • Refine scope and align delivery expectations as business requirements and priorities change.
  • Coordinate UAT with business stakeholders to ensure readiness before production deployment.
  • Build and maintain program-level communication rhythms for executive sponsors and cross-functional leads.
  • Manage complex delivery challenges involving Finance, IT, Engineering, and external vendors.
  • Establish and scale QA checkpoints, integration planning practices, and change management processes.
  • Advise on tooling decisions, integration strategy, and platform trade-offs across the Finance systems landscape.
  • Informally guide TPM best practices and contribute to cross-team execution frameworks.

Requirements

  • 5+ years of technical program management experience, including at least 2 years on enterprise finance systems or ERP platforms.
  • Experience leading ERP migrations or large-scale system transitions such as NetSuite, SAP, or equivalent.
  • Ability to manage shifting requirements in multi-stakeholder environments and align Finance, Engineering, and Operations teams.
  • Strong understanding of enterprise system architecture, data flows, and integrations.
  • Experience coordinating UAT with business stakeholders and driving accountability across cross-functional teams.
  • Familiarity with Finance-adjacent tools such as Concur, Workday, ZipHQ, or similar platforms is a strong plus.
  • Proficiency with defect/issue tracking tools such as Jira and managing multiple workstreams simultaneously.
  • Excellent written and verbal communication skills for technical, non-technical, and executive audiences.
  • Self-starter who proactively identifies quality and delivery risks.
  • Experience in a SaaS or high-growth technology environment is preferred.

Benefits

  • Generous medical, dental, and vision coverage for full-time employees and their dependents.
  • Flexible time off.
  • 401(k) retirement savings plan.
  • Parental leave program with extended time off, paid night nurse option, and gradual return to work.
  • Infertility and assisted reproductive services benefit.
  • Employee referral bonuses.
  • Unlimited snacks and beverages in the office.
  • Diversity and inclusion programs with employee resource groups.

Interested in this position?

Apply directly on the company website

Apply Now

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