Senior Manager, Corporate Operations

1 week, 4 days ago
Full-time
Lead
DevOps and Infrastructure
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Translate high-level IT strategy into actionable engineering roadmaps for Systems and Infrastructure.
  • Oversee the annual technical roadmap for Systems and Infrastructure engineering teams, prioritizing projects by business impact and technical risk.
  • Identify manual toil and drive API-driven automation for the Joiner-Mover-Leaver (JML) lifecycle.
  • Collaborate with Security on internal incident response, lead blameless post-mortems, and drive long-term corrective actions for outages.
  • Act as lead technical liaison to Workplace and HR on large initiatives such as office buildouts, global connectivity standards, and Device Trust implementations.
  • Review and vet architecture designs for Okta workflows, MDM policy changes, and network/security configurations to ensure scalability.
  • Manage relationships and negotiate contracts with critical SaaS vendors and ISPs to ensure service quality and redundancy.
  • Directly manage, mentor, and develop engineering staff, setting technical standards and supporting career growth.
  • Ensure the security and reliability of a 100% cloud-native corporate environment across identity, devices, and network infrastructure.

Requirements

  • Bachelor's degree in computer science or equivalent, with 8+ years of relevant IT Engineering experience and at least 3 years in a formal leadership/management role.
  • Proven experience operating in a 100% cloud-native environment with zero on-prem footprint.
  • Expert-level experience managing Okta as an IdP, including SAML, SCIM, OIDC, and Workflows.
  • Experience administering Google Workspace and Microsoft O365.
  • Deep knowledge of MDM systems such as Jamf and Intune.
  • Familiarity with modern networking and physical security stacks (examples: Meraki, Verkada).
  • Proficiency with automation and scripting (examples: Python, Bash, APIs) to evaluate and guide engineering designs.
  • Strong written and verbal communication skills with the ability to influence cross-functional stakeholders and author departmental SOPs.
  • Experience with incident response frameworks, JML lifecycle automation, and vendor/ISP contract management.
  • Experience in a fast-paced SaaS company or high-growth startup is highly desirable; strong attention to detail and the ability to work independently and in teams.

Benefits

  • Base salary range $135,000–$165,000 per year, plus potential incentive compensation, bonus, and restricted stock units (RSUs).
  • Flexible time off (remote-friendly role) and generous medical, dental, and vision coverage for full-time employees and dependents.
  • 401(k) retirement plan.
  • Parental leave program including options for a paid night nurse and a gradual return-to-work plan.
  • Infertility and assisted reproductive services benefit.
  • Employee referral bonuses, office snacks and beverages, and company events.
  • Diversity and inclusion programs with multiple employee resource groups supporting various communities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Operations Team Leader (EST Hours) - Remote

ISTA Solutions 251-1K Professional Services

ISTA Personnel Solutions is hiring a remote Operations Team Leader to oversee agent performance and day-to-day operations across multiple US client accounts in a fast-paced BPO environment.

1 hour, 24 minutes ago

Trading Business Operations Lead, Anchorage Digital Prime

Anchorage Digital 251-1K Capital Markets

Anchorage Digital is seeking a Trading Business Operations Lead to oversee the operational, risk, compliance, and infrastructure functions supporting its Prime trading business.

1 hour, 24 minutes ago

Head of Homes Supply, Canada

Airbnb 5K-10K Hotels, Restaurants & Leisure

Airbnb is seeking a Canada-based remote leader to oversee the growth and performance of its Homes supply business across the country.

1 hour, 39 minutes ago

(Senior) Vehicle Logistics Manager - LKW/Fremdachse (m/f/x)

FINN 251-1K Consumer Services

FINN is hiring a (Senior) Vehicle Logistics Manager in Munich to coordinate truck-based vehicle deliveries and returns for its car subscription operations while improving logistics processes and partner collaboration.

CRM
2 hours, 9 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers