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Account Manager

3 hours, 56 minutes ago
Thailand
Full-time
Junior
Account Manager
Customer and Technical Support
Salesforce
Apply Now
OpenTable

OpenTable

OpenTable is a leading provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants. With millions of diners and tens of thousands of restaurants, OpenTable empowers the dining exp...

Consumer Services
1K-5K
Founded 1998
$48M raised
View All Jobs 21

Description

  • Work closely with restaurant customers to increase product and feature adoption and improve online availability.
  • Build trusted advisory relationships that support ongoing customer retention.
  • Maintain strong knowledge of OpenTable products and services.
  • Proactively apply company strategies to maximize impact with customers.
  • Share and implement best practices with the sales and restaurant relations team.
  • Maintain a high level of customer visibility through frequent in-person field visits.
  • Stay current on organizational changes, initiatives, and company vision.
  • Collaborate with colleagues and key internal stakeholders.
  • Engage proactively with local restaurant customers and address obstacles constructively.

Requirements

  • Remote-based in Bangkok, Thailand with up to 60% domestic travel.
  • Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential.
  • Passion for hospitality and technology.
  • Curious, humble, and eager to learn.
  • Ability to influence decisions and use data to guide actions.
  • Self-motivated with resilience to work toward ambitious expectations.
  • Strong communication skills with the ability to build trust quickly.
  • Comfort working in an unstructured and forward-thinking environment.
  • Team-oriented, empathetic, and collaborative approach.
  • Proficiency with Google Suite and Salesforce CRM.
  • Bilingual fluency in English and Thai.

Benefits

  • Benefits will be discussed during the interview process.
  • Flexible schedule aligned to a global workforce across multiple time zones.
  • Opportunity to collaborate with international colleagues across a global team.
  • Support for accommodations during the application, interview, or job process.

Interested in this position?

Apply directly on the company website

Apply Now

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