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Technical Demo Engineer

3 weeks, 5 days ago
Mexico, United States
Full-time
Mid Level
Sales Engineer
Software Development
JavaScript LLM NLP Python
Apply Now
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised
View All Jobs 19

Description

  • Design, build, and maintain high-impact product demos across voice and digital channels.
  • Customize demos for customer-specific use cases, industries, and operational environments.
  • Ensure demos highlight control, reliability, scalability, and enterprise readiness.
  • Continuously update demo content to reflect new product features, roadmap changes, and market feedback.
  • Partner with Account Executives throughout the sales cycle from discovery to final presentations.
  • Deliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operators.
  • Support technical deep dives, architecture discussions, and solution validation sessions.
  • Translate complex AI concepts into clear, business-relevant demo experiences.
  • Configure conversational flows, integrations, and AI components to simulate real production scenarios.
  • Provide feedback to Product and Engineering and help standardize demo best practices and internal enablement.

Requirements

  • 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role, preferably in enterprise software.
  • Fluent in English.
  • Strong fundamental knowledge of Python and/or JavaScript.
  • Prior technical experience is required.
  • Strong experience building and delivering product demos.
  • Comfort working with conversational AI, contact center technologies, or related domains such as IVR, speech recognition, NLP, or CCaaS.
  • Ability to communicate effectively with both technical and business audiences.
  • Hands-on mindset with strong attention to detail and quality.
  • Experience with voice AI, conversational design, or customer care platforms is preferred.
  • Familiarity with APIs, integrations, and enterprise software architectures is preferred.
  • Experience supporting complex, multi-stakeholder enterprise sales cycles is preferred.
  • Background working with regulated or mission-critical environments such as financial services or insurance is preferred.

Benefits

  • Fixed compensation.
  • Long-term employment with vacation days.
  • Professional growth support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • Collaborative team environment with proficient and fun-to-work-with colleagues.
  • Apple gear provided.
  • Equal opportunity employer with a diverse and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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