Technical Demo Engineer

3 months, 2 weeks ago
Full-time
Mid Level
Customer and Technical Support
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised

Description

  • Design, build, and maintain high-impact conversational AI demos across voice and digital channels.
  • Customize demos for customer-specific use cases, industries, and operational environments.
  • Partner with Account Executives throughout the sales cycle from discovery to final presentations.
  • Deliver live demos to technical and non-technical stakeholders, including executives and contact center teams.
  • Support technical deep dives, architecture discussions, and solution validation sessions.
  • Translate complex AI concepts into clear, business-relevant demo experiences.
  • Configure conversational flows, integrations, and AI components to simulate real production scenarios.
  • Provide feedback to Product and Engineering based on demo usage and customer reactions.
  • Help standardize demo best practices, documentation, and reusable assets.
  • Train sales teams on how to position and leverage demos effectively.

Requirements

  • 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role, preferably in enterprise software.
  • Fluent English.
  • Strong fundamental knowledge of Python and/or JavaScript.
  • Prior technical experience.
  • Strong experience building and delivering product demos.
  • Comfort working with conversational AI, contact center technologies, or related domains such as IVR, speech recognition, NLP, and CCaaS.
  • Ability to communicate effectively with both technical and business audiences.
  • Hands-on mindset with strong attention to detail and quality.
  • Experience with voice AI, conversational design, or customer care platforms preferred.
  • Familiarity with APIs, integrations, and enterprise software architectures preferred.
  • Experience supporting complex, multi-stakeholder enterprise sales cycles preferred.
  • Background in regulated or mission-critical environments such as financial services or insurance preferred.

Benefits

  • Fixed compensation.
  • Long-term employment with vacation days.
  • Professional development support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • Collaborative team of proficient and fun-to-work-with colleagues.
  • Apple gear provided.
  • Equal opportunity employer with a diverse and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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