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Senior Site Reliability Engineer

4 weeks ago
United Kingdom
Full-time
Senior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Agile Ansible AWS Bash CentOS Go Grafana Kubernetes MySQL PostgreSQL Prometheus Python Redis TCP/IP Terraform
Apply Now
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised
View All Jobs 32

Description

  • Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation.
  • Serve as first response for incidents and contribute to problem management and root cause analysis.
  • Support the development team’s reliability efforts and help build a strong reliability culture within the development lifecycle.
  • Develop troubleshooting documentation for production support resources.
  • Collaborate with engineering teams to create runbooks, operational documentation, and automation for operational tasks.
  • Work with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle.
  • Design, implement, and evolve observability solutions using metrics, logs, traces, and dashboards.
  • Participate in on-call rotations and continuously improve alert quality and response processes.
  • Champion a culture of reliability, performance, and continuous improvement across teams.

Requirements

  • Bachelor’s degree or MS in Engineering, or equivalent experience.
  • Experience operating at least one container orchestration cluster, such as Kubernetes or Docker Swarm.
  • Experience developing or maintaining software for production services at scale.
  • Experience with ELK.
  • Experience with AWS.
  • Experience with the Grafana/Prometheus stack.
  • Strong scripting skills in Bash, Python, or Go.
  • Excellent communication skills.
  • Ability to think proactively, anticipate challenges, and challenge existing technologies, procedures, and thinking.
  • Versatility and willingness to iterate and learn in agile/lean environments.
  • Ability to work as a team player across product, design, engineering, and other functions.
  • Telephony knowledge, including SIP and VoIP, is a plus.
  • Experience in Linux administration, such as RedHat, CentOS, or AL, is a plus.
  • Working knowledge of configuration management tools such as Terraform and Ansible is a plus.
  • Experience with TCP/IP and general networking concepts is a plus.
  • RDBMS knowledge, such as MySQL or Postgres, is a plus.
  • NoSQL knowledge, such as Redis, is a plus.

Benefits

  • Fixed compensation.
  • Long-term employment with vacation days.
  • Professional development support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • Proficient and fun-to-work-with colleagues.
  • Apple gear provided.

Interested in this position?

Apply directly on the company website

Apply Now

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