Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services

Information Technology

251-1K (360)

Founded 2002

$20M raised

27 open positions

Links

View All Jobs

Senior Site Reliability Engineer

3 weeks, 2 days ago

Philippines

Full-time

Senior

Site Reliability Engineer (SRE)

DevOps and Infrastructure

Agile Ansible AWS Bash CentOS Go Grafana Kubernetes Linux MySQL PostgreSQL Prometheus Python Redis TCP/IP Terraform

Apply Now

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services

251-1K

Founded 2002

$20M raised

View All Jobs 27

Description

Ensure reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation.
Act as first response for incidents and contribute to problem management and root cause analysis.
Support development teams in improving service reliability and building a reliability-focused culture in the software lifecycle.
Develop troubleshooting documentation and operational runbooks for production support.
Collaborate with engineering and cloud teams to automate operational tasks and improve delivery processes.
Design, implement, and evolve observability solutions using metrics, logs, traces, and dashboards.
Use tools such as Prometheus, Grafana, and ELK to monitor platform health and performance.
Participate in on-call rotations and improve alert quality and incident response processes.
Champion continuous improvement in reliability, performance, and operational practices across teams.

Requirements

Bachelor’s degree or MS in Engineering, or equivalent experience.
Experience operating at least one container orchestration cluster such as Kubernetes or Docker Swarm.
Experience developing or maintaining software for production services at scale.
Experience with ELK.
Experience with AWS.
Experience with Grafana and Prometheus.
Strong scripting skills in Bash, Python, or Go.
Excellent communication skills and ability to work collaboratively across teams.
Agile/lean mindset with a willingness to iterate, learn, and challenge existing approaches.
Nice to have: telephony knowledge including SIP and VoIP.
Nice to have: Linux administration experience with RedHat, CentOS, or AL.
Nice to have: configuration management experience with Terraform or Ansible.
Nice to have: knowledge of TCP/IP and general networking concepts.
Nice to have: RDBMS experience with MySQL or Postgres.
Nice to have: NoSQL experience with Redis.

Benefits

Fixed compensation.
Long-term employment with vacation days.
Professional development support including courses and training.
Opportunity to work on cutting-edge technology products with global impact.
Collaborative and fun team environment.
Apple gear provided.
Equal opportunity employer with a diverse and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Manager, Engineering

Sumo Logic 251-1K Internet Software & Services

Sumo Logic is hiring a Senior Manager, Engineering for Application Security to lead global programs that improve product security, reliability, and operational efficiency across its cloud platform.

India Lead Application Security Engineer Site Reliability Engineer (SRE)

Agile AWS C++ Docker GCP Java Kafka Kubernetes OWASP Ruby Scala SIEM

12 hours, 44 minutes ago

Apply

12 hours, 44 minutes ago

Staff Software Engineer - Databases SRE | Sweden | Remote

Grafana 1K-5K IT Services

Grafana Labs is hiring a Staff Software Engineer, SRE to improve the reliability and scalability of Grafana Cloud’s database products for high-value customers across AWS, GCP, and Azure.

Germany Spain Sweden United Kingdom Full-time Lead Site Reliability Engineer (SRE) Software Engineer

$103k-$123k

AWS Azure GCP Go Helm Java Kubernetes Linux Microservices Python Terraform

1 day, 11 hours ago

Apply

1 day, 11 hours ago