Senior Legal Operations Specialist

4 hours, 42 minutes ago
Full-time
Senior
Operations
Olo

Olo

Olo is a pioneering on-demand commerce platform for over 600 restaurant brands, offering seamless online ordering, delivery, and personalized guest experiences to maximize revenue and enhance digital operations.

Internet Software & Services
251-1K
Founded 2005

Description

  • Develop and implement AI-forward legal tools and processes for contract review, vendor management, and playbook deployment.
  • Build and maintain legal workflows using AI and tools such as Jira for request intake, approvals, and reporting.
  • Serve as the primary administrator for the contract lifecycle management system, including templates, clause libraries, metadata tagging, and reporting.
  • Lead evaluation, selection, and implementation of legal technology solutions, including AI-powered tools.
  • Support privacy program operations, including privacy request workflows, training, subprocessor tracking, and cookie compliance.
  • Establish and monitor metrics to measure Legal’s impact on the business.
  • Lead cross-functional projects across the legal department and with stakeholders in Legal, IT, Finance, and Sales.
  • Support reporting, policy implementation, and compliance tracking efforts.
  • Identify opportunities to improve legal operations processes and implement scalable automation solutions.
  • Draft and maintain SOPs, playbooks, self-service resources, and organized knowledge materials in Confluence.

Requirements

  • 3+ years of experience in an in-house legal department, legal operations, or paralegal role with strong technical and systems skills.
  • Experience evaluating, implementing, and managing legal technology, with a deep understanding of AI applications in the legal domain.
  • Expertise with contract management and automation tools such as CLMs, Salesforce, and Snowflake.
  • Strong understanding of technology-enabled workflow design.
  • Proficiency in maintaining contract templates, including NDAs, vendor agreements, commercial agreements, and data processing agreements.
  • Experience supporting privacy program operations, including privacy request workflows.
  • Excellent judgment and ability to prioritize, work independently and collaboratively, and execute timely work.
  • Strong project management and communication skills, including leading cross-functional initiatives.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience designing and implementing process improvements.

Benefits

  • $100,000-$130,000 annual compensation, depending on experience and location.
  • Remote-friendly work with the option to work from anywhere in the U.S. or from NYC headquarters.
  • 20 days of paid time off, 10 sick days, 11 holidays, and year-end closure.
  • Health, dental, and vision coverage for employees and their families.
  • 401(k) match.
  • Remote-office stipend.
  • Generous parental leave plan.
  • Volunteer time off and gift matching policy.

Interested in this position?

Apply directly on the company website

Apply Now

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