Financial Services Onboarding Specialist

4 weeks, 1 day ago
Full-time
Mid Level
Operations
Nomi Health

Nomi Health

Nomi Health is a healthcare services provider that supports medical testing & self insured healthcare plan administration. Become a part of the direct healthcare revolution and join our growing network of providers. You can also tap into our technology...

Insurance
251-1K
Founded 2019
$110M raised

Description

  • Manage end-to-end onboarding for providers, TPAs, and employer groups, including banking, EFT, and tax information.
  • Validate W-9s, banking letters, voided checks, entity documents, and account setup forms against regulatory and internal standards.
  • Perform entity-specific due diligence, including NPI verification, OIG/SAM screening, negative-news reviews, and entity verification.
  • Ensure onboarding follows BSA/AML, KYC, NACHA, and company control requirements.
  • Coordinate funding arrangements, EFT/ACH configuration, and plan-level account mapping.
  • Resolve onboarding exceptions, documentation gaps, and discrepancies with internal and external stakeholders.
  • Maintain audit-ready records and status tracking in Salesforce and internal systems.
  • Prepare onboarding reports, pipeline metrics, and exception trend analyses.
  • Partner with Finance, Compliance, Product, Engineering, and Technology to resolve issues and improve onboarding systems and workflows.
  • Support audits and maintain standard operating procedures while identifying process improvements.

Requirements

  • 3–5 years of experience in financial services onboarding, payment operations, KYC/AML, or healthcare claims and insurance operations.
  • Working knowledge of BSA/AML, KYC, and NACHA compliance concepts.
  • Strong attention to detail when reviewing financial, banking, and compliance documentation.
  • Ability to translate operational issues into clear Product and Technology requirements and validate solutions.
  • Strong written, verbal, analytical, and problem-solving skills.
  • Ability to investigate discrepancies and resolve issues with internal and external stakeholders.
  • Experience collaborating across Finance, Compliance, Product, and Engineering teams.
  • Proficiency in Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and data validation.
  • Ability to manage a high-volume pipeline and competing priorities while maintaining accuracy.
  • Preferred: experience with healthcare, payments, or financial services onboarding; NPI, OIG LEIE, or SAM.gov screening; AI tools; SQL; Salesforce; Jira; or similar workflow systems.

Interested in this position?

Apply directly on the company website

Apply Now

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