Senior Solutions Consultant

5 hours, 37 minutes ago
Full-time
Senior
Customer and Technical Support
New Relic

New Relic

New Relic provides a comprehensive observability platform that enables engineers to monitor, debug, and enhance the performance of their entire software stack through real-time analytics and insights.

Internet Software & Services
1K-5K
Founded 2008
$520M raised

Description

  • Partner with Enterprise Account Executives and Sales teams to drive revenue opportunities and secure the technical win.
  • Lead technical discovery sessions, Proof of Value/Proof of Concept presentations, architectural workshops, and RFX/RFI responses.
  • Develop and execute technical strategies for large enterprise accounts across the DACH and Eastern Europe region.
  • Build trusted relationships with customer stakeholders by understanding their business objectives and technical environments.
  • Champion new product capabilities in the market and gather structured feedback for Product Management and Engineering.
  • Collaborate with Solution Architects, Partner teams, and Customer Success colleagues to navigate complex enterprise accounts.
  • Translate customer needs and technical challenges into actionable guidance for internal teams.
  • Influence the evolution of the Intelligent Observability platform through field insights and customer feedback.

Requirements

  • Proven experience leading and managing large, complex pre-sales or technical consulting engagements for enterprise organizations.
  • Hands-on familiarity with native cloud technologies, including Kubernetes, containers, microservices, SRE practices, DevOps, and CI/CD pipelines.
  • Broad understanding of enterprise technology layers, including user experience, cloud applications, infrastructure, networks, data, and security.
  • Strong grasp of telemetry, insight, and data-driven decision-making in complex global organizations.
  • Exceptional communication and stakeholder management skills with the ability to influence engineering teams and C-suite executives.
  • Professional proficiency in both German and English, written and spoken.
  • Previous experience with performance monitoring or observability tools across infrastructure, APM, network, or DEM is a plus.
  • Familiarity with mobile device platforms and architectures across iOS and Android ecosystems is a plus.
  • Bachelor’s degree in Computer Science, Engineering, or an equivalent technical field is a plus.
  • Based in or around Munich, Germany is preferred.

Benefits

  • Flexible workforce model with fully office-based, fully remote, or hybrid work options.
  • Reasonable accommodation support during the application and recruiting process.
  • Consideration of qualified applicants with arrest and conviction records, in accordance with applicable law.
  • Criminal background check and work eligibility verification as part of the hiring process.
  • Export compliance assessment for roles where required.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Solution Expert

360Learning 251-1K Diversified Consumer Services

360Learning is hiring a Solution Expert to support strategic enterprise customers in the run phase by translating complex needs into scalable platform solutions and professional services.

Trello
5 hours, 22 minutes ago

Technical Implementation Manager

Arbital Health 51-200 Technology, Information and Internet

Arbital Health is seeking a Technical Implementation Manager to lead client onboarding and platform deployments for its value-based care technology platform.

Apache Airflow AWS Databricks Microservices Python R SFTP SQL
5 hours, 37 minutes ago

Technical Implementation Consultant

Cority 251-1K Chemicals

Cority is hiring a technical implementation specialist to support client projects for its EHS+ platform, translating complex technical requirements into successful go-lives for enterprise customers.

FTP JavaScript JIRA Oracle PowerShell REST API SFTP SOAP SQL
5 hours, 37 minutes ago

Solutions Consultant

Loadsmart 251-1K Air Freight & Logistics

Loadsmart is hiring a Solutions Consultant to act as the subject matter expert for its SaaS-based TMS platform, guiding customer integrations, pre-sales solution design, and implementation support for shippers, brokers, warehouses, and carriers.

5 hours, 37 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers