Field Operations Supervisor

8 hours, 46 minutes ago
Full-time
Senior
Project and Program Management
New Flyer

New Flyer

New Flyer is the largest provider of sustainable mass mobility solutions in North America, offering a comprehensive range of services that include buses, technology, infrastructure, and workforce development.

Automotive
1K-5K
Founded 1930
$351M raised

Description

  • Supervise all field operations executed by New Flyer in East Pennsylvania and New Jersey.
  • Oversee a field plan that exceeds contract requirements for PDI, warranty, and retrofit work.
  • Establish and manage strong customer relationships to support future business awards.
  • Travel regularly to customer sites to oversee, understand, and support field operations.
  • Be visible and available to field technicians and mechanics at work sites.
  • Participate in and support meeting structures related to field operations.
  • Oversee the training plan for field technicians.
  • Organize and lead warranty repair, PDI, and retrofit technician teams.
  • Communicate daily field operations status to Regional Product Support Managers and the Regional Director.
  • Act as interim site manager when the Regional Product Support Manager is absent, as assigned.

Requirements

  • High school diploma, 2 years of college, trade school, or equivalent.
  • 5 years of work experience or equivalent.
  • Some leadership experience.
  • Inventory management experience.
  • Experience with transit bus electrical, mechanical, air, hydraulic, and HVAC systems, as well as CAN/J1939.
  • Proficiency with MS Office.
  • Preferred certifications/licenses include 608 certification, ASE, and CDL license.
  • Daily travel to various customer sites is required.

Benefits

  • Job stability.
  • Respectful workplace.
  • Safety-focused environment.
  • Health, dental, and vision coverage effective day 1 of employment.
  • Life insurance.
  • Paid statutory holidays.
  • Boot allowance.
  • On-the-job skill and development training.
  • Career advancement opportunities with a growing company.

Interested in this position?

Apply directly on the company website

Apply Now

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