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Salesforce Solution Architect, Data & AI

3 weeks, 5 days ago
United States
Full-time
Senior
AI (Artificial Intelligence)
Software Development
CRM Generative AI Salesforce
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NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016
View All Jobs 84

Description

  • Provide industry best practices and act as a trusted advisor on customer data strategy and AI.
  • Drive requirement gathering and lead discovery workshops as the Salesforce Data 360 platform expert.
  • Lead discovery and architecture of customer data strategies aligned to business goals, data models, and AI use cases.
  • Assess existing data ecosystems, integrations, and warehouses to define Data 360 architecture and migration strategy.
  • Design scalable and secure data architectures, including DLOs, DMOs, identity resolution, and real-time activation patterns.
  • Build client strategy and roadmap plans that support quick wins and longer-term goals.
  • Translate business requirements into well-architected solutions, detailed design specifications, and project plans.
  • Show how Data 360 supports revenue, service, field service, digital experiences, marketing, and Agentforce use cases.
  • Tie solution outcomes to business value and ROI through storytelling.
  • Coach and mentor junior technical and functional team members while staying current on Salesforce product capabilities.

Requirements

  • 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role.
  • 5+ years of CRM or data platform industry experience.
  • Experience leading requirement gathering and discovery workshops.
  • Ability to recommend optimal architectural patterns to optimize consumption with Data 360 and Agentforce.
  • Hands-on experience architecting and implementing Salesforce Data 360 as a CDP, including predictive and generative capabilities such as RAG, search index configuration, and data ingestion.
  • Understanding of data modeling, identity resolution, segmentation, and activation concepts.
  • Proven ability to design and optimize business processes and data flows across disparate systems.
  • Ability to tie outcomes to business value and ROI through storytelling.
  • Comfort using flowcharting and data-modeling tools such as Lucidchart.
  • Willingness and ability to learn new technologies; preferred experience with Agentforce or other generative AI platforms, GenAI prompt writing and RAG, Salesforce Data Cloud Consultant and Application/Solution Architect certifications, and testing approaches for data and GenAI solutions.

Benefits

  • Annual salary range varies by location, with California listed at $94,400–$266,300 USD and New York/New Jersey listed at $87,400–$266,300 USD.
  • Remote and in-person work options, with many employees working remotely.
  • Travel opportunity of up to 25% for certain roles.
  • Flexible culture that supports handling personal obligations during the workday.
  • Collaborative environment with executive town halls and company meetings.
  • Opportunity to work with a team focused on AI, Data 360, and Agentforce innovation.
  • Inclusive equal employment opportunity and affirmative action employer environment.

Interested in this position?

Apply directly on the company website

Apply Now

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