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Agentic Senior Solution Engineer

4 hours, 14 minutes ago
India
Full-time
Senior
AI Engineer
Artificial Intelligence and Machine Learning
AWS Azure GCP Generative AI JavaScript MLOps Python REST API UI Design UX Design
Apply Now
Netomi

Netomi

Netomi is an AI-first customer service platform revolutionizing customer support with industry-leading resolution rates and multilingual support.

IT Services
51-250
Founded 2015
$52M raised
View All Jobs 39

Description

  • Partner with Account Executives to discover customer challenges and scope technical solutions that demonstrate platform ROI.
  • Architect and build agentic workflows that integrate generative AI with APIs, databases, and enterprise tools.
  • Develop custom demonstrations, prototypes, and proofs of concept tailored to client use cases.
  • Design, test, and refine prompts and AI orchestration chains to improve performance, reasoning, and reliability.
  • Communicate complex technical concepts clearly to both executive and technical audiences.
  • Collaborate with product and engineering teams and share customer insights to inform roadmap priorities.
  • Document and present solution designs, workflows, and technical configurations for internal and client use.

Requirements

  • 4-6 years of experience in a customer-facing sales engineering or solutions engineering role, ideally in AI, automation, or enterprise SaaS.
  • Hands-on experience with AI prompt design, workflow orchestration, and integrating REST APIs, webhooks, and cloud services such as AWS, GCP, or Azure.
  • Working knowledge of JavaScript, Python, or related scripting languages for integrations and automation logic.
  • Proven ability to architect and communicate end-to-end technical solutions aligned to business outcomes.
  • Functional understanding of enterprise software ecosystems and data flow patterns.
  • Excellent communication, presentation, and interpersonal skills with experience collaborating across technical and non-technical teams.
  • Experience with agentic or autonomous AI systems such as LangChain, LlamaIndex, or similar frameworks is preferred.
  • Familiarity with MLOps, AI governance, and compliance in production-scale deployments is preferred.
  • Background working in high-growth startup environments is preferred.
  • Awareness of UX/UI principles for designing customer-facing AI experiences is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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