Clinical Reimbursement Assistant

3 hours, 1 minute ago
Full-time
Entry Level
Operations
Natera

Natera

Natera specializes in cell-free DNA testing, providing advanced genetic testing services for oncology, women's health, and organ health to help families diagnose and manage genetic diseases.

Pharmaceuticals
1K-5K
Founded 2004

Description

  • Request, track, and review medical records for relevant clinical information supporting genetic testing cases.
  • Identify missing or incomplete documentation and coordinate follow-up.
  • Assemble documentation packets for prior authorizations, claims, and appeals.
  • Maintain accurate case records and update internal systems with documentation status and next steps.
  • Monitor case pipelines and meet daily or weekly productivity metrics.
  • Support provider and patient outreach regarding required documentation and forms.
  • Track outreach activities and responses.
  • Collaborate with Genetic Counselors, Prior Authorization, Billing, and Appeals teams.
  • Contribute to workflow-improvement projects and maintain HIPAA/PHI compliance.

Requirements

  • High school diploma or equivalent.
  • Bachelor’s degree in biology, genetics, life sciences, public health, or a related field, or equivalent relevant experience.
  • Strong attention to detail, organization, written and verbal communication, and accuracy.
  • Ability to read and interpret medical documentation.
  • Ability to manage multiple cases and priorities in a process-oriented, data-driven environment.
  • Ability to learn new systems and workflows and work independently in a fully remote setting.
  • Academic background in genetics or healthcare-related disciplines preferred.
  • Experience with medical records, healthcare documentation, or insurance workflows preferred.
  • Familiarity with Salesforce and Google Workspace preferred.

Benefits

  • Fully remote work in the United States, Monday through Friday during standard business hours.
  • Temp-to-perm employment opportunity.
  • Pay range of $17.04–$25.00 per hour.
  • Medical, dental, vision, life, and disability coverage for eligible employees and dependents.
  • Free genetic testing for employees and immediate family members, plus fertility care benefits.
  • Pregnancy and baby-bonding leave.
  • 401(k), commuter benefits, and employee referral program.
  • Exposure to genetic testing operations, reimbursement strategy, billing workflows, and process improvement.

Interested in this position?

Apply directly on the company website

Apply Now

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