Bilingual (Spanish) Phone Outreach Associate

11 hours, 25 minutes ago
Full-time
Entry Level
Sales and Business Development
Nadia Care

Nadia Care

Nadia Care provides comprehensive pregnancy and postpartum care through a combination of in-home services and virtual support, ensuring mothers receive the necessary assistance and guidance throughout their journey to healthier pregnancies and deliveries.

Health Care Providers & Services
Founded 2021

Description

  • Call potential members to identify needs and explain Nadia Care’s services.
  • Answer questions about Nadia Care and the membership journey.
  • Verify potential members’ eligibility for enrollment.
  • Register members and schedule their first appointments.
  • Maintain accurate, up-to-date member information in databases.
  • Share and collaborate on feedback from potential and current members across the organization.
  • Work from 9:30 a.m. to 6:30 p.m. CT with flexibility for overtime.

Requirements

  • High school diploma or equivalent.
  • Bilingual Spanish-speaking ability required.
  • Experience in call center, sales, or community outreach work.
  • Strong communication, interpersonal, listening, and attention-to-detail skills.
  • Outgoing and enthusiastic approach to helping members and promoting services.
  • Comfort with technology and digital platforms.
  • Ability to learn quickly, follow direction, memorize scripts, adapt during calls, and work independently.
  • Ability to thrive in a fast-paced, high-growth startup environment.
  • Must reside in the contiguous United States; candidates in North Dakota, Alabama, Hawaii, Puerto Rico, and outside the contiguous U.S. are not eligible.

Benefits

  • Compensation of $22–$28 per hour, based on relevant experience.
  • Remote work opportunity.
  • Three weeks of paid time off after the 90-day introductory period for full-time hourly employees.
  • Annual paid holidays.
  • Medical, dental, and vision insurance.
  • Stock option grant, life insurance, disability insurance, and 401(k) retirement plan.

Interested in this position?

Apply directly on the company website

Apply Now

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