Managed Services Enterprise Services Architect

1 hour, 15 minutes ago
Full-time
Lead
DevOps and Infrastructure
Myriad360

Myriad360

Myriad360 is a cyber security consultancy and integrator specializing in Security, Cloud, AI, and Data Center Modernization. They provide customized IT solutions using industry-leading hardware, software, and managed services to protect enterprises.

Internet Software & Services
51-250
Founded 2003

Description

  • Architect, design, and implement enterprise virtualization solutions using VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, and related technologies.
  • Develop and execute upgrade, migration, and lifecycle management strategies across customer environments.
  • Provide advanced technical leadership during pre-sales engagements and post-sales service delivery.
  • Partner with cross-functional engineering teams to align virtualization strategies with customer business objectives.
  • Create and maintain architecture documentation, operational procedures, technical standards, and deployment guides.
  • Mentor engineers and provide technical leadership across the Managed Services organization.
  • Perform capacity planning, performance optimization, health assessments, and disaster recovery validation.
  • Support hybrid and multi-cloud environments integrating Azure, AWS, and Google Cloud Platform with on-premises infrastructure.
  • Lead customer workshops, technical assessments, roadmap planning sessions, and executive-level discussions.
  • Participate in complex incident resolution, root cause analysis, and technical escalations.
  • Contribute to service improvement initiatives, operational standards, automation efforts, and engineering best practices.

Requirements

  • Must be based in the United States.
  • Preference for candidates located near Chicago, IL; Columbus, OH; Cleveland, OH; Boston, MA; or Nashville, TN.
  • Travel up to 40% may be required.
  • 10+ years of experience designing, implementing, and supporting enterprise virtualization platforms.
  • Extensive hands-on experience with VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, or comparable enterprise virtualization technologies.
  • Strong understanding of virtualization lifecycle management, including upgrades, patching, maintenance, and operational support.
  • Experience supporting production enterprise environments within Managed Services, consulting, or large enterprise IT organizations.
  • Knowledge of hybrid cloud architectures integrating Azure, AWS, and Google Cloud Platform.
  • Experience with performance tuning, capacity management, disaster recovery planning, and infrastructure optimization.
  • Strong troubleshooting and root cause analysis skills within ITIL or IT Service Management environments.
  • Excellent written and verbal communication skills with the ability to present technical concepts to both technical and executive audiences.
  • Experience developing technical documentation, operational runbooks, and implementation standards.
  • Ability to mentor engineers and provide technical leadership across multiple customer environments.
  • Willingness to participate in an on-call rotation supporting a 24x7 managed services environment.
  • Experience working within a Managed Services Provider (MSP) environment.
  • VMware Certified Professional (VCP), VMware Certified Advanced Professional (VCAP), Nutanix Certified Professional (NCP), or equivalent certifications.
  • Experience with infrastructure monitoring platforms such as LogicMonitor.
  • Experience automating administrative tasks using PowerShell, Python, or similar scripting languages.
  • Familiarity with infrastructure-as-code and automation tools is a plus.
  • Experience supporting enterprise storage, backup, and disaster recovery solutions.

Benefits

  • Unlimited Paid Time Off (PTO).
  • Incentive compensation plans for all employees.
  • Company-funded 401(k) contributions.
  • Zero-cost employer-covered health insurance.
  • Annual BYOD reimbursement up to $500.
  • Paid parental leave.
  • Transparent culture with 1:1 coaching, performance reviews, and regular feedback.
  • Work with a diverse, high-performing team.

Interested in this position?

Apply directly on the company website

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