Senior Program Manager, Product Operations

20 hours, 25 minutes ago
Full-time
Senior
Project and Program Management
MoonPay

MoonPay

MoonPay is a specialist provider and operator of multiple, alternative digital payment technologies and infrastructure. They offer a total solution for payment requirements, including card issuing, program management, and pay2card services. MoonPay is ...

Diversified Financial Services
251-1K
Founded 2018
$1050M raised

Description

  • Proactively surface, prioritize, and own high-impact strategic and operational opportunities from scoping through execution.
  • Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across MoonPay products.
  • Structure ambiguous strategic problems for leadership by defining hypotheses, building business cases, and creating quantitative models.
  • Partner with cross-functional leaders to define key drivers of business performance and incorporate them into program work.
  • Develop insights on competitive positioning by analyzing peer businesses and market dynamics.
  • Deeply understand MoonPay customers and the broader market to uncover insights that inform recommendations.
  • Use AI tools and automation to build scalable systems, workflows, and processes that improve execution.
  • Lead operational planning, dependency management, risk mitigation, and program governance in fast-moving environments.
  • Improve productivity, reporting, and execution through scalable process design and automation.
  • Mentor high performers and help strengthen a culture of operational excellence.

Requirements

  • 5+ years leading complex cross-functional programs across Product, Engineering, and business teams.
  • Experience working in high-growth crypto, fintech, financial services, or technology environments.
  • Exceptional communication skills with the ability to influence senior stakeholders without direct authority.
  • Strong operational planning, dependency management, risk mitigation, and program governance skills.
  • Ability to thrive in ambiguity and structure work from concept through delivery with measurable outcomes.
  • Strong analytical instincts and experience using data, business context, and quantitative analysis for prioritization.
  • Proven experience building scalable processes, workflows, governance models, and automation systems.
  • Fluent in AI tools and automation platforms, with active use to improve productivity, reporting, and execution.
  • Comfort working with senior stakeholders across Product, Engineering, Legal, Compliance, Risk, IT/Security, Finance, Data, and GTM.
  • Experience in crypto, fintech, or regulated financial services is preferred.

Benefits

  • Competitive salary package, with a listed base range of $130,000 to $160,000 per year.
  • Equity package for all employees.
  • Pay-for-performance equity bonus for outsized outcomes.
  • Moonshot award with exceptional equity grants for standout impact.
  • Unlimited holidays/PTO.
  • Hybrid working schedule with the option to work fully remotely or from a nearby Moonbase.
  • Private healthcare benefits.
  • Enhanced parental leave.
  • Annual training budget.
  • Home office setup allowance and remote working allowance for utilities.
  • Monthly product budget and zero-fee crypto transactions.
  • Employee referral programme with a $10K USDC referral reward.
  • Regular remote company offsites and in-person sessions/hackathons.

Interested in this position?

Apply directly on the company website

Apply Now

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