UX Researcher

2 months, 1 week ago
Junior
Design and User Experience
Moniepoint

Moniepoint

Moniepoint offers a comprehensive payments, banking, and operations platform designed to support the growth of businesses and enhance financial accessibility for customers in emerging markets.

Diversified Financial Services
1K-5K
Founded 2015

Description

  • Assist in planning and conducting qualitative and quantitative research studies, including interviews and surveys.
  • Manage research logistics, including recruiting and scheduling participants for studies.
  • Facilitate interviews and usability testing sessions and capture key insights.
  • Turn research data into clear reports, journey maps, personas, and other frameworks.
  • Maintain the research repository so findings are organized and accessible across the company.
  • Collaborate with designers and product managers to embed research throughout the product build process.
  • Stay current on new UX tools and research methods and share learnings with the team.

Requirements

  • 2–3 years of experience in UX research, market research, or a similar field focused on understanding human behavior.
  • A solid understanding of basic research methods, including surveys and in-depth interviews.
  • Comfort using digital research tools and willingness to learn tools such as Maze, Typeform, or Google Forms.
  • Strong analytical thinking and ability to identify patterns and insights from data.
  • Interest in fintech and how digital products are changing lives in Africa (preferred).
  • Previous experience in a startup or fast-paced environment (preferred).
  • Background in social sciences, psychology, or design (preferred).
  • Ability to produce clear, factual, and organized research notes and data.
  • Strong curiosity and willingness to ask questions until understanding is complete.

Interested in this position?

Apply directly on the company website

Apply Now

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