Manager, Occupational Health Services

9 hours, 36 minutes ago
Full-time
Lead
Operations
Mitratech

Mitratech

Mitratech specializes in automating processes through innovative solutions and services in compliance, risk management, enterprise HR, and legal operations, empowering organizations to effectively manage risks and scale for future growth.

Professional Services
1K-5K
Founded 1987
$3M raised

Description

  • Direct and optimize the drug screening department, including personnel and vendor relationships.
  • Develop and implement policies and procedures to improve efficiency and compliance.
  • Provide leadership, mentorship, hiring, evaluation, and coaching for department staff.
  • Ensure occupational health services are delivered accurately and on time.
  • Cultivate and maintain client relationships to meet screening needs.
  • Monitor KPIs such as turnaround times, error rates, and customer satisfaction to drive improvements.
  • Develop, forecast, and manage the department budget.
  • Maintain knowledge of regulatory changes and update processes accordingly.
  • Maintain documentation standards and support compliance audits.
  • Build and maintain vendor contracts, pricing, and service performance.

Requirements

  • Bachelor’s degree in Healthcare Administration, Laboratory Science, Business Management, or a related field.
  • 3 years of equivalent leadership experience required.
  • Experience in a high-growth, compliance-driven environment.
  • Proven track record in operations management and quality improvement initiatives.
  • In-depth knowledge of drug screening regulations, best practices, and federal/state compliance requirements.
  • Strong leadership ability to inspire, motivate, and develop a team.
  • Strong analytical and problem-solving skills with meticulous attention to detail.
  • Excellent communication and organizational skills.
  • Proficiency with industry-standard computer software and databases used in drug screening.
  • Ability to work independently, prioritize effectively, and thrive in a fast-paced environment.

Benefits

  • 100% remote work anywhere in the US.
  • Anticipated pay range of $80,000–$90,000 annually USD.
  • Annual bonus eligibility.
  • Health, dental, and vision insurance.
  • 401(k) with employer match.
  • Open PTO, 11 paid holidays, and 4 annual paid global wellness days off.
  • STD, LTD, and group life insurance.
  • Paid parental leave.
  • Pet insurance.
  • FSA and HSA options.
  • Employee Assistance Program.
  • Career advancement and professional development opportunities.
  • LinkedIn Learning platform.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Operations Manager - Fintech

Mews 251-1K Consumer Services

Mews is hiring an Operations Manager to own first-line operational excellence across its Fintech environment, ensuring third-party operations, product readiness, customer support, risk, and service performance run smoothly.

9 hours, 36 minutes ago

Lead Machine Learning Scientist, Customer Operations

Monzo 1K-5K Banks

Monzo is hiring a Machine Learning Operations technical leader to develop ML-driven systems that improve customer service issue resolution and routing at scale.

Agile Deep Learning Go LLM Machine Learning Microservices MLOps Python SQL
9 hours, 36 minutes ago

Senior Director, Customer Health & Critical Accounts

MongoDB 1K-5K Internet Software & Services

MongoDB is hiring a U.S.-based leader to build and run its Critical Accounts program while setting the strategy for an AI-powered Customer Health Platform that helps the company identify, manage, and reduce customer risk.

AWS Azure GCP Google Tag Manager MongoDB
9 hours, 36 minutes ago

VP of Member Growth

Maven Clinic 251-1K Health Care Providers & Services

Maven Clinic is hiring a VP of Member Growth to lead enrollment strategy and execution for its core business, driving member growth and revenue across a highly cross-functional healthcare platform.

9 hours, 36 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers