Community Manager

5 hours, 18 minutes ago
Full-time
Mid Level
Marketing and Growth
Mighty Networks

Mighty Networks

Mighty Networks provides a SaaS platform that enables users to create and manage their own community-driven social networks, facilitating deep interest connections and engagement through features like courses, events, and member interactions.

Internet Software & Services
51-250
Founded 2012
$66M raised

Description

  • Participate in onboarding new Mighty Pro Hosts by aligning on brand voice, communication rhythms, workflows, and expectations.
  • Set up and manage communities, online courses, challenges, and events.
  • Plan and execute monthly themes, weekly activity calendars, daily polls, and member questions.
  • Create newsletters, educational resources, member spotlights, and other content tailored to each Host’s brand voice.
  • Welcome and support members, respond to inquiries, and resolve issues throughout the member journey.
  • Guide members through communities using automations and other navigation tools.
  • Coordinate live event and challenge logistics, promotions, moderation, communications, and follow-up recaps.
  • Monitor analytics to improve engagement and identify community health trends.
  • Communicate regularly with Community Strategists and assigned Mighty Pro Hosts through updates and reporting.

Requirements

  • Experience in marketing and content creation with a track record of driving engagement and growth.
  • Experience managing online communities and adapting to evolving community software and practices.
  • Strong writing and editing skills, including the ability to adapt tone for different brands and audiences.
  • Strong attention to detail and ability to incorporate feedback quickly.
  • Passion for community building with empathy and curiosity for developing member and Host relationships.
  • Confidence participating in and occasionally hosting community calls.
  • Strong organization and ability to manage multiple Mighty Pro Networks simultaneously.
  • Proactive, consistent communication skills for managing Host and internal relationships.
  • Understanding of analytics and a data-driven approach to improving community engagement.
  • Curiosity and motivation to learn Mighty Pro strategies and features.

Benefits

  • Remote-first work culture with flexibility, creativity, and autonomy.
  • Health, vision, and dental insurance.
  • Paid time off.
  • Professional growth opportunities, leadership pathways, and skill development support.
  • Base salary range of $40,000–$60,000, depending on location, experience, and cost of living.

Interested in this position?

Apply directly on the company website

Apply Now

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