Norwegian Speaking Customer Support (Remote) - Work an Live in Greece

1 hour, 1 minute ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Norwegian-speaking clients via phone, email, and chat.
  • Respond promptly and accurately to inquiries about products, services, and company policies.
  • Manage and resolve customer complaints to ensure a positive customer experience.
  • Maintain detailed records of customer interactions in the CRM system.
  • Collaborate with colleagues and relevant departments to address customer needs and improve service quality.
  • Stay informed about product updates and industry trends to provide knowledgeable assistance.

Requirements

  • Fluency in Norwegian, both written and spoken, is essential.
  • Proficiency in English is advantageous.
  • Excellent communication skills with a friendly and professional approach.
  • Strong problem-solving skills and a proactive attitude toward customer inquiries.
  • Familiarity with CRM systems and customer service software is a plus.
  • Motivation to live and work in Greece while embracing its culture and lifestyle.
  • No prior experience required; a great attitude and willingness to learn are needed.

Benefits

  • Competitive monthly salary.
  • Monthly bonus.
  • Two extra salaries per year.
  • Fully paid relocation package.
  • Airport pick-up.
  • Fully paid training.
  • Health insurance.
  • Continuous support before and during your stay in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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