Italian Speaking Customer Expert Premium Coffee Machines - Work Remote In Greece

3 days, 11 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Advise Italian-speaking customers on premium coffee-machine maintenance and brewing techniques.
  • Handle high-value customer inquiries and deliver a personalized service experience.
  • Troubleshoot technical issues involving premium coffee equipment.
  • Promote coffee accessories and membership programs to strengthen customer loyalty.
  • Record customer interactions accurately to support service improvements.
  • Stay informed about new products, innovations, and releases in the premium coffee market.

Requirements

  • Native or fluent Italian proficiency, spoken and written.
  • Strong English proficiency for corporate communication.
  • Valid EU passport.
  • Interest in the food and beverage industry, particularly premium coffee.
  • Excellent communication and problem-solving skills.
  • Ability to provide professional customer support in a premium-brand environment.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Monthly performance bonus.
  • 13th and 14th salaries.
  • Career development opportunities within the food and beverage sector.
  • Opportunity to live and work in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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