Greek Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

1 hour, 59 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support and solutions to Greek-speaking clients via phone, email, and chat.
  • Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
  • Maintain accurate records of customer interactions in CRM systems.
  • Collaborate with internal teams to resolve complex customer concerns.
  • Stay up to date on products, services, and company policies to provide accurate information.
  • Contribute to continuous improvement of customer service processes and client experience.

Requirements

  • Fluency in Greek, both spoken and written, is mandatory.
  • Proficiency in English is an advantage.
  • Experience in customer service or customer solutions roles is preferred.
  • Strong communication and interpersonal skills are required.
  • Excellent problem-solving abilities with a customer-focused attitude.
  • Ability to work well in a fast-paced team environment.
  • Willingness to relocate to Sofia with paid relocation support.
  • Adaptability and openness to working in a multicultural workplace.

Benefits

  • Competitive monthly salary.
  • Monthly performance bonus.
  • Paid relocation package.
  • Fully paid training.
  • Health insurance.
  • Opportunity to work in a multicultural environment.
  • Career advancement opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

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