German Speaking Support Specialist | Relocate to Sofia, Bulgaria

1 day, 10 hours ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide support to German-speaking customers through phone, email, and chat.
  • Handle customer questions and requests professionally.
  • Troubleshoot customer issues and provide effective solutions.
  • Maintain accurate customer records.
  • Follow quality and service guidelines.
  • Collaborate with colleagues to improve customer experiences.

Requirements

  • Native or fluent German (C1/C2 level).
  • Good English skills.
  • Excellent communication skills.
  • Customer-oriented mindset.
  • Ability to learn new systems quickly.
  • Comfortable working in a multicultural environment.
  • Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria.
  • Previous support experience is an advantage but not required.

Benefits

  • Competitive monthly salary.
  • Relocation package for candidates moving to Sofia, Bulgaria.
  • Paid training and full onboarding support.
  • Health insurance.
  • International working environment with colleagues from around the world.
  • Career growth and development opportunities.
  • Modern office environment in Sofia.
  • Supportive and multicultural team.

Interested in this position?

Apply directly on the company website

Apply Now

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