German Speaking Support Agent For Swiss Telecom Company - Work In Greece

2 hours, 25 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver customer support to German-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries about telecom services, billing, and account management.
  • Resolve customer issues and complaints to ensure satisfaction.
  • Document customer interactions and cases accurately in the CRM system.
  • Collaborate with other departments to handle complex inquiries and improve the customer experience.
  • Stay up to date on company products, services, and promotions to provide accurate information.

Requirements

  • Fluency in German, both written and spoken, is required.
  • Proficiency in English is a plus.
  • Previous experience in customer service, ideally in the telecommunications industry.
  • Strong communication and interpersonal skills with a customer-centric approach.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Experience with CRM systems and telecom tools is an advantage.
  • A positive attitude and a proactive approach to problem-solving.
  • Willingness to embrace a new cultural experience while working in Greece.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • Health insurance.
  • Opportunity to work in Greece for a prestigious Swiss telecom company.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Remote Hospice Triage RN PT Weekend Only 7:30a-6p CST

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is hiring a registered nurse to provide remote after-hours hospice triage and care coordination for patients and families by phone.

1 hour, 1 minute ago

Remote Hospice Triage RN PT 3:30p-11p Compact & CA license needed

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is hiring a remote registered nurse to provide after-hours hospice triage and care coordination for patients and families by phone.

1 hour, 29 minutes ago

Tagalog-English Interpreter(WorkFromHome) - R

TWO95 International 51-250 Internet Software & Services

An interpreter role supporting live emergency calls by translating between Tagalog-speaking callers and English-speaking operators to ensure clear communication in a 24/7 operation.

Android iOS
3 hours, 4 minutes ago

Оператор вхідної лінії контактного центру банку (дистанційно)

Raiffeisen Bank is hiring a remote client support employee to help customers with everyday banking tasks and present relevant banking products and services.

4 hours, 41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers