Оператор вхідної лінії контактного центру банку (дистанційно)

2 months, 1 week ago
Full-time
Entry Level
Customer and Technical Support
Raiffeisen Bank Ukraine

Raiffeisen Bank Ukraine

Raiffeisen Bank Public Joint Stock Company provides a broad range of standard and innovative banking services through its nationwide network in Ukraine. The bank, part of Raiffeisen International Bank Holding AG Group, focuses on effective management, ...

Banks
10K-50K
Founded 1992

Description

  • Assist customers with everyday banking matters and explain complex topics in simple language.
  • Recommend additional banking products and services to customers.
  • Communicate clearly and support clients in resolving their questions and needs.
  • Work effectively with a team while helping a wide range of customers.
  • Learn quickly and handle a large amount of information in a fast-paced banking environment.

Requirements

  • Fluency in Ukrainian.
  • Basic computer skills.
  • Ability to provide your own backup power and stable internet during electricity outages.
  • Willingness to help Raiffeisen Bank customers.
  • Ability to learn quickly and absorb a large amount of information.
  • Strong communication skills and ability to build rapport with different people.
  • Ability to work effectively in a team.
  • Ability to explain complex things simply.

Benefits

  • Competitive salary with stable income.
  • Referral bonus program for bringing new colleagues to Raiffeisen Bank.
  • Official employment and 28 days of paid vacation.
  • Additional paternity leave and financial support for parents at the birth of a child.
  • Remote work from anywhere in Ukraine with modern equipment provided.
  • Medical insurance from the first working day plus access to a psychologist, nutritionist, and lawyer.
  • Discount programs for sports and shopping, family days, and office massage.
  • Onboarding support, mentoring, access to 130+ online learning resources, and career growth opportunities within the bank.

Interested in this position?

Apply directly on the company website

Apply Now

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