German Speaking Rent-a-Car Consultant - Work In Sofia - Paid Relocation

3 weeks ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist German-speaking customers with rental bookings, inquiries, and support.
  • Manage vehicle pick-up and return procedures, including inspections and documentation.
  • Communicate rental policies, terms, and conditions clearly to clients.
  • Work closely with operations to ensure vehicle availability and service quality.
  • Deliver exceptional customer service and resolve customer issues effectively.

Requirements

  • Fluency in German, both spoken and written, is required.
  • English proficiency is an advantage.
  • Prior experience in customer service or the car rental industry is preferred.
  • Strong communication and interpersonal skills are required.
  • Ability to work efficiently in a fast-paced, customer-focused environment.
  • Computer literacy and familiarity with rental management systems are required.
  • Willingness to relocate to Sofia with paid relocation support.
  • A positive attitude and commitment to excellent customer service are required.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • 1,500 euro signing bonus.
  • Fully paid training.
  • Private gym access.

Interested in this position?

Apply directly on the company website

Apply Now

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