German-speaking Customer Service Experts - Work In Greece - Paid Relocation

3 hours, 42 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver customer service to German-speaking clients via phone, email, and chat.
  • Resolve customer inquiries, complaints, and technical issues in a timely and professional manner.
  • Provide information and support for the company’s products and services.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to improve customer experience and service delivery.
  • Stay informed about industry trends and company updates to guide customers accurately.

Requirements

  • Fluency in German, both spoken and written, is mandatory.
  • Additional language skills are advantageous.
  • Proven experience in a customer service role, preferably in a multilingual or international environment.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to handle challenging customer situations with professionalism and patience.
  • Comfortable using CRM software and other computer applications.
  • Willingness to relocate to Greece, with relocation expenses covered.
  • Flexibility to work various shifts, including evenings and weekends if required.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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