German Speaking Customer Experience Specialist | Work and Live in Greece

3 hours, 12 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Support German-speaking customers through phone, email, and chat.
  • Understand customer needs and provide professional solutions.
  • Handle customer requests efficiently while maintaining high service standards.
  • Use company systems and digital tools to manage customer interactions.
  • Collaborate with an international team to improve the overall customer experience.

Requirements

  • Native or fluent German (C1/C2 level).
  • Strong communication and active listening skills.
  • Customer-focused mindset with a positive attitude.
  • Ability to solve problems and adapt quickly.
  • Willingness to relocate to Greece.
  • Previous customer service experience is an advantage, but not required.
  • Full training will be provided.

Benefits

  • Competitive monthly salary.
  • 14 salaries per year.
  • Fully paid relocation package.
  • Airport pick-up upon arrival.
  • Paid training and professional onboarding.
  • Health insurance.
  • Full support before and after relocation.
  • Assistance with settling into your new life in Greece.
  • International working environment with colleagues from around the world.
  • Career development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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