German Speaking Customer Agent For Car Company - Work In Remote In Greece

3 hours, 8 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support in German via phone, email, and chat from a remote location.
  • Assist customers with product information, order inquiries, and after-sales support for automotive products.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Maintain accurate records of customer interactions in CRM systems.
  • Collaborate with internal teams to improve service quality and customer satisfaction.
  • Stay up to date on the company’s automotive products, services, and policies.

Requirements

  • Fluency in German, both written and spoken, is required.
  • Proficiency in English is a plus.
  • Previous customer service experience, especially in the automotive sector, is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently in a remote setting.
  • Familiarity with CRM software and digital communication tools.
  • Good organizational and multitasking abilities.
  • Reliable internet connection and a suitable home office environment.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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