RemoteLeaf Logo
Log in Sign up

IT Specialist

1 month, 1 week ago
Europe
Full-time
Junior
Customer Support
DevOps and Infrastructure
Confluence JIRA Linux macOS Network Security
Apply Now
JustMarkets

JustMarkets

JustMarkets is a leading online trading platform that offers a wide range of financial instruments including Forex, CFDs, Gold, and Oil. With low spreads, high leverage up to 1:3000, and fast execution, JustMarkets provides a next-level trading experie...

Capital Markets
1-10
View All Jobs 77

Description

  • Provide user support via chat and remote access for browser, application, password, and system issues.
  • Manage support tickets, prioritize requests, and handle escalations.
  • Join troubleshooting calls to resolve complex or high-priority issues.
  • Conduct technical onboarding sessions for new employees, approximately one per day.
  • Prepare, configure, dispatch, and repair company equipment.
  • Participate in daily team syncs and cross-team communication.

Requirements

  • 1–2 years of experience as an IT Specialist or in a similar technical support role.
  • Proficiency in macOS, Linux, and/or Windows operating systems.
  • Understanding of basic network troubleshooting.
  • Knowledge of antivirus solutions and email systems.
  • Understanding of network security principles.
  • Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms.
  • Intermediate English proficiency (B1) in speaking and writing.
  • Specialized education or completed courses in system administration or a related technical field is a plus.
  • Understanding of VoIP technologies, including Asterisk, is a plus.
  • Familiarity with the Atlassian stack, including Jira and Confluence, is a plus.
  • Basic knowledge of Palo Alto NGFW is a plus.
  • Experience with equipment management, asset tracking, distribution, and inventory control is a plus.

Benefits

  • 20 paid vacation days per year.
  • 10 paid sick leave days per year.
  • Public holidays according to the company's approved holiday list.
  • Medical insurance.
  • Opportunity to work remotely.
  • Professional education budget.
  • Language learning budget.
  • Wellness budget covering gym membership, sports gear, and related expenses.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

IntellaTriage

Remote Hospice Triage RN FT Monday-Friday 8:30a-5p (No Wknds)

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is hiring a remote registered nurse to provide after-hours hospice telephone triage and care coordination for patients and families.

United States Full-time Junior Customer Support
$52k-$58k
1 hour, 28 minutes ago
NoGigiddy

Chat & Community Support Specialist

NoGigiddy 1-10 Professional Services

NoGigiddy is hiring a Chat & Community Support Specialist to provide live chat and community support for its gig-worker platform, helping users resolve questions and navigate offers, accounts, and resources.

United States Full-time Entry Level Customer Support
$31k-$44k
1 hour, 35 minutes ago
IntellaTriage

Remote Hospice Triage RN PT Monday-Friday 1:30p-7p (No Wknds)

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is seeking a remote registered nurse to provide after-hours telephone triage and care coordination for hospice patients and families.

United States Part-time Junior Customer Support
$52k-$58k
1 hour, 35 minutes ago
Scrambly

Customer Support Specialist (Scrambly)

Scrambly 1-10 Media

Scrambly is hiring a Customer Support Specialist to provide fast, accurate, and empathetic support for its reward-powered app discovery platform that serves millions of users and mobile advertisers.

Moldova Turkey Georgia Bulgaria Ukraine Full-time Junior Customer Support
CRM
1 hour, 42 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers